IT Manager, Data Operations

The Data Operations teams maintain stability and security of our database technologies, mainframe files, reporting, and data movement products. The teams work closely together to provide administration and around the clock support of numerous products ranging from highly available databases to encryption software to ERP Systems and ETL toolsets.

As the IT Manager, you will be the custodian of all data sources managed/maintained for the CTO and the infrastructure department. This includes ensuring UMB data and data tools are available to the level required by executive management or other future requirements. You will lead and oversee the daily operations of the Database Systems Administration and ERP Systems Engineer teams. You will also need to understand and keep current Voltage Encryption Software, AWS virtual environments, database software stacks, service accounts, and certificates. You will be ensuring team concurrence with vulnerability management policy, SLA adherence, software support requirements for all products, and change management policy. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by IT leadership.

This role is hybrid (Tue thru Thu on-site) at the UMB Tech Center located in downtown Kansas City, MO.

How you’ll spend your time:

• Overseeing the daily operations of the teams requiring incumbent to manage multiple projects simultaneously.
• Managing the development of individual team members by providing coaching through listening and timely feedback.
• Setting challenging yet attainable goals for team members and managing their performance. This includes requesting, steering, managing, and monitoring the team members’ work efforts.
• Developing, implementing, and maintaining policies and procedures for areas of responsibility to realize SLAs and uptime requirements.
• Participating in the budget process and maintaining a budgetary awareness.
• Understanding the risk and impact to the business while recommending risk mitigation strategies and options to be considered.
• Maintaining audit strength at all times to remain prepared for both internal and external audit authorities, including consulting with teams building/maintaining self-managed data stores.

We’re excited to talk with you if:

• You have a college degree in Information Technology, Computer Science or a related field and at least 3 years of technical work experience OR a combination of education and experience that would provide an equivalent background.
• You have at least 3 years of experience in management, supervisory, or team lead capacity leading teams supporting database systems on premise as well as cloud-based including:
  • Windows Server and UNIX operating systems
  • Microsoft SQLServer
  • Oracle
  • Mainframe DB2
  • Postgres/Dynamo/Azure/AWS cloud offerings including hybrid solutions on-premise
  • Snowflake
• You have knowledge of PeopleSoft, Essbase, PowerBI, MDM, ETL products and a general understanding of AWS VPC environments to include operating systems.
• You have knowledge of information security best practices, CIS benchmarks, and vulnerability management.
• You have experience working in an environment that follows strict change management.

Bonus Points If:

• You have experience within the banking and/or financial services industry.

Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.

Compensation Range:

Minimum: $83,200.00 - Maximum: $214,560.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request.

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