IT Engineer Intern

Posted 8 Days Ago
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Palo Alto, CA
Internship
Gaming • Software • Metaverse
The Role
The IT Engineer Intern will support IT automation, application development, UI/UX collaboration, and project management activities. Responsibilities include gathering requirements, analyzing processes, developing integrations, and assisting with testing and bug reporting.
Summary Generated by Built In

About the Hiring TeamTencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.

What the Role Entails

Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications, and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap, and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.

•   Develop the Microsoft 360, support IT automation including Service Now development, IT helpdesk support, and integration 
•    Gather business requirements, analyze the process, provide conceptual and detailed design to meet business needs.
•    Collaborate with UI/UX design team to enhance the user interface and user experience of our enterprise applications.
•    Assist in the development and testing of application integrations to ensure seamless functionality across platforms.
•    Contribute to the design and prototyping of new application features and enhancements.
•    Document and report bugs and issues found during testing and work closely with developers to ensure timely resolution.
•    Support project management activities, including task tracking, documentations, and communication with stakeholders.
•    Participate in team meetings, brainstorming sessions, daily standup call and design reviews to contribute ideas and insights.

Who We Look For

•    Currently enrolled in a U.S. university, pursuing a degree in Computer Science, Engineering, Information Systems, or a related field.
•    Strong understanding of software development principles and API integrations (SOAP, REST, XML, JSON, OAuth, etc.).
•    Proficiency in Java, JavaScript, XSLT, or similar languages.
•    Experience with IT Software Asset Management (ITAM) in ServiceNow, including end-to-end business flows and API-based system integrations.
•    Familiarity with Agile methodologies (Scrum, Waterfall, etc.), Jira, Confluence, and ITSM tools like ServiceNow.
•    Ability to work independently and collaborate with cross-functional, global teams.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Top Skills

Confluence
Java
JavaScript
JIRA
JSON
Microsoft 360
Oauth
Rest
Servicenow
Soap
XML
Xslt
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The Company
HQ: Palo Alto, CA
107,879 Employees
On-site Workplace
Year Founded: 1998

What We Do

Tencent uses technology to enrich the lives of Internet users.
Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks.
Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China.
Our financial technology and business services support our partners' business growth and assist their digital upgrade.
We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry.
Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.

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IT Engineer Intern

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107879 Employees

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