IT Business Analyst

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma’s Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

Job Title: IT Business Analyst

Location: Barcelona

Job Description

We are looking for an experienced IT Business Analyst to support our R&D Clinical Development team.  In this role, you will be responsible for bridging the gap between IT and clinical research teams, ensuring that our technology solutions effectively support our clinical trial processes. The ideal candidate will have a strong background in both IT and clinical development, with the ability to translate complex business needs into actionable IT requirements.

Key Responsibilities

Requirements Gathering and Analysis

• Collaborate  with  stakeholders  in  clinical  development  to  identify and   document   business   and   functional   requirements   for   IT systems.

• Translate clinical development needs into detailed IT specifications,  focusing  on  systems  such  as  EDC  (Electronic  Data Capture),  eTMF  (electronic  Trial  Master  File)  and  CTMS  (Clinical Trial Management System). 

Process Mapping and Optimization

• Map  out  and  document  current  clinical  development  processes, identifying inefficiencies or opportunities for improvement.

• Propose  and  implement  IT  solutions  to  optimize  clinical  trial processes, enhancing efficiency and data quality.

System Implementation and Integration

• Evaluate,  recommend,  and  support  the  implementation  of  IT systems that meet the needs of the clinical development team

• Ensure    successful    system    integration, data    migration,    and customization, working closely with IT and clinical teams.

Stakeholder Management

• Understand customer and key stakeholders interests and concerns and guide and provide solutions to customers and key stakeholders

• May   convince   others   to   accept   new   concepts,   practices,   and approaches

• Assist in change management processes, providing support during transitions to new systems or processes.

• Prepares   presentations   and   concepts   to   be   presented   to   the functional community or leadership team

Validation and Compliance

• Lead   or   participate   in   system   validation   activities   to   ensure compliance with industry regulations (e.g., GxP, 21 CFR Part 11).

• Monitor ongoing compliance of IT systems, collaborating with QA and regulatory teams to address any issues.

Training and Support

• Develop  and  deliver  training  materials  and  sessions  for  clinical development teams, ensuring effective use of IT systems.

• Provide  ongoing  technical  support  and  troubleshooting,  working with IT support teams as needed.

Data Management and Reporting

• Collaborate  with  data  management  teams  to  ensure  high  data quality in clinical systems.

• Define  reporting  requirements  and  assist  in  designing  reporting solutions that provide insights into clinical trial progress.

Project Management

• Coordinate   IT   projects   within   the   clinical   development   area, ensuring timely and within-budget delivery.

• Identify   and   mitigate   project   risks,   maintaining   a   proactive approach to problem-solving.

Continuous Improvement

• Stay   informed   about   new   technologies,   industry   trends,   and regulatory changes impacting clinical development.

• Propose innovative IT solutions to enhance clinical trial efficiency, data integrity, and patient safety.

Collaboration with Vendors

• Manage  relationships  with  external  vendors,  participating  in  the evaluation, selection, and management of third-party software and service providers.

• Assist  in  contract  negotiations  and  reviews  to  ensure  alignment with business and technical requirements.

Management Responsibility

• Individual contributor who may manage employees (rarely)

• May  review  the  work  and  supervise  other  junior  employees  and validate peer's work (including external suppliers)

Skills & Qualifications

• Proven  experience as  an  IT  Business  Analyst ideally in  the  clinical development or related R&D areas (Medical Affairs, for instance) but NOT a must

• Experience managing IT  projects  ideally in  a  regulated  environment,  with knowledge of GxP, 21 CFR Part 11, and other relevant regulations.

• Fluent in English

• Excellent communication and stakeholder management skills.

• Experience with  system  validation,  process  optimization,  and  project management.

• Desirable familiarity with  AI  technologies  such  as  natural  language  processing (NLP), predictive modelling, and machine learning algorithms applied to Clinical or Medical areas.

• Desirable Business Analysis certifications (e.g., CBAP, CCBA) or Project Management certifications (e.g., PMP, PRINCE2) are a plus.

• Desirable understanding  of  clinical  trial  processes  and  related  IT  systems (e.g., EDC, CTMS, eTMF, eISF, RTSM, RBQM, eCOA, eConsent, Imaging) and software development lifecycle (SDLC)

What we offer in return

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

• You will receive a competitive compensation package with bonus structure and extended benefit package.

• You will be able to work in a hybrid work culture.

• You will participate in feedback Loops, during which a personalized career path will be established.

• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Process steps

• Send your CV in English.

• If your profile is a match, we will invite you for a first virtual conversation with Talent Acquisition.

• The next step is a virtual conversation with the hiring manager.

• The final step is a panel conversation with the extended team.

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.