IT Apprentice - UK

AVEVA is creating software trusted by over 90% of leading industrial companies.

We are looking for a motivated and detail-oriented IT Apprentice to join our team. IT Apprentice will support the End User Services team by assisting in the areas from end user services, desktop support and customer support.

This role provides an opportunity to gain hands on experience and foundational skills within IT services like Hardware and Software Troubleshooting, Desktop support, offering valuable exposure to real-world IT environments.

The role

• Assist with hardware and software installation, configuration, and troubleshooting.
• Onboarding and Offboarding of employees from IT Support standpoint.
• Support end-users with IT-related issues, both onsite and remotely.
• Help maintain IT documentation and asset inventory.
• Participate in system upgrades, testing, and deployment.
• Basic network troubleshooting.
• Audio Visuals: Supporting MS Teams based meeting and conference rooms.
• Research and suggest improvements in IT processes.

Required skills

• Basic understanding of computer systems, mobile devices, and networking.
• Familiarity with Windows and/or Mac OS environments.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt in a fast-paced environment.

UK Benefits include:  

Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.  AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.