IT Applications Engineer II

Posted 22 Days Ago
Hiring Remotely in United States
Remote
20K-90K
Junior
Edtech • Software
The Role
The IT Applications Engineer II designs, maintains, and supports customer and internal software systems. They develop integrations, handle testing, and collaborate with cross-functional teams.
Summary Generated by Built In

Software engineers on the IT applications team design, maintain, and support a variety of customer facing and internal software systems and integrations that help power the Articulate ecosystem. The business applications team owns e-commerce, product activation and billing middleware, aspects of the marketing and community websites, manual/automated integration testing along with a variety of internal and external API integrations with our accounting, finance, people, and product engineering teams. 


You’ll work primarily with JavaScript and Ruby on Rails within our bespoke applications and implement integrations and program plugins in other languages as required by the integrating systems. The ideal candidate will have professional experience in at least one web-oriented programming language with exposure to or interest in learning others. This person enjoys going wide when it comes to software development languages and architectures vs. going deep in one particular stack or approach and is willing and able to learn what is necessary to triage and solve problems as they arise.

What You'll Do:

  • Develop a broad understanding of software integrations including expertise in one or more core business applications and frameworks.
  • Own the full lifecycle of small-to-medium tasks, including design, development, testing, and support, iterating on processes as needed.
  • Independently identify and implement solutions to recurring problems with limited guidance from senior engineers.
  • Deliver features or fixes on schedule while ensuring scalability and performance meet established benchmarks.
  • Regularly review and provide constructive feedback on team projects to enhance collective learning and quality.
  • Conduct thorough unit testing and collaborate with quality assurance engineers to identify and fix software defects.
  • Create and maintain comprehensive documentation for software components and processes and provide training to internal teams as needed.
  • Assist support and operations teams in triaging and resolving production issues, including participating in on-call rotation. 
  • Participate in agile development processes and contribute to sprint planning and reviews.

What You Should Have:

  • 2+ years professional experience building full stack web applications.
  • Experience working with JavaScript and web technologies.
  • Experience working with front-end frameworks and tools (e.g. React/Redux, SASS)
  • Experience with database tools and languages (SQL, key-value stores, etc.).
  • Experience thinking, planning, and executing autonomously and as part of a team.
  • Experience working with cross-functional team members.
  • You have a bachelor's degree in computer science, Engineering or a related field, or equivalent training, fellowship, or work experience.

Nice to Haves:

  • Experience with WordPress
  • Familiarity with Amazon Web Services integrations
  • Familiarity with e-commerce gateways (Avalara, ChargeBee, Stripe)
  • Understanding of Agile methodologies

About us


Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.


Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 


Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]

(For information about Articulate's privacy practices, please view our Privacy Notice)


As an organization, we participate in E-Verify.

Top Skills

AWS
JavaScript
React
Ruby On Rails
SQL
Wordpress
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The Company
HQ: New York, NY
380 Employees
On-site Workplace
Year Founded: 2002

What We Do

Articulate develops e-learning software, content, and resources that change the way the world learns.

More than 106,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com.

With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360.

With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love.

Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 965,000+ member of E-Learning Heroes.

As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees.

We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020.

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