- Manage and administer Jira and Confluence instances, including tasks such as user management, project setup, and configuration.
- Customize Jira workflows, screens, fields, and permission schemes to align with and support business processes.
- Create and configure Jira dashboards, boards, and filters for better project status visibility and progress reporting.
- Offer technical support and troubleshooting for Jira users, resolving issues and escalating them when needed.
- Collaborate with cross-functional teams to gather requirements and implement new features and functionalities in Jira.
- Monitor and optimize the performance and security of the Jira environment.
- Stay informed about the latest Jira and Confluence developments and features, and provide recommendations to improve processes and enhance tools.
- Create and maintain documentation related to Jira administration and user guides.
- Provide Jira users with training and support on best practices and usage guidelines.
- Holder of a Bachelor's degree in computer science, information technology, or a related field.
- Minimum of 2-3 years of practical experience as a Jira administrator.
- Proficient in working with Jira Core, Jira Software, and Jira Service Management.
- In-depth knowledge of Jira workflows, permissions, schemes, and configuration.
- Experience in the management and configuration of Confluence is considered advantageous.
- Familiarity with scripting languages (e.g., Groovy) for customization and automation.
- Thorough understanding of Agile methodologies and experience with Scrum and Kanban boards.
- Excellent analytical and problem-solving abilities.
- Strong written and verbal communication skills, enabling effective collaboration with stakeholders and end-users.
Top Skills
What We Do
Adree is a technology-driven company that goes beyond software testing. We specialize in Quality Assurance (QA), Quality Control (QC), and Low Code/No Code services. We exist to empower businesses in the digital realm, optimizing their projects with high-quality code.
To constantly empower IT and businesses with innovative, unique digital solutions. We bridge the gap between business and technology, crafting distinguished pathways to success. By blending expertise with creativity, we inspire transformative journeys, ensuring our clients thrive in the digital age.
Our Mission:
Empower IT and businesses with innovative, unique digital solutions, bridging the gap between business and technology for success in the digital age.
Our Vision:
Become the global leader in digital excellence, known for our unwavering commitment to tailor-made solutions, driving innovation for businesses of all sizes and industries.
Who We Are:
At Adree, we lead with a visionary concept to ignite innovation in software development and testing. Our distinctive approach empowers businesses through:
1. Quality Assurance (QA) and Quality Control (QC):
Ensuring the reliability and performance of digital solutions.
2. Low Code / No Code Application Development:
Rapid application design and integration for efficiency.
3. Application & Infrastructure Performance Monitoring:
Ensure seamless user experiences.
4. Application Lifecycle Management:
Efficient, secure application management from inception to retirement.
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