What we offer
Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
Click on the link below to learn what our employees have to say about Evonik:
https://careers.evonik.com/en/about/meet-the-team/
RESPONSIBILITIES
- Provide advice, training, and assistance to users to resolve queries and ensure the applications/website capabilities are well understood by the business.
- Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.
- Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
- Provide fault isolation and resolution for complex challenges to limit and address issues promptly.
- Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures and precedents.
- Perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.
- Design distribution of basic database resources and provide physical modeling and design services to tune database applications for optimum performance.
REQUIREMENTS
- High School / FE College (2 A Levels)
- Experience enables job holder to deal with the majority of situations and to advise others.
- Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
- Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.
- Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
- Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.
- Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.
- Needs guidance (but not supervision) to communicate with other people by speaking in a clear, concise and compelling manner.
- Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Kelly Wong [C], Kiyomi Iwano （岩野 希代美）
Company is
Evonik Malaysia
What We Do
Evonik is one of the world’s leading specialty chemicals companies. While we don’t produce electric cars, aircraft, medications or 3D printers, Evonik is part and parcel of these and many other end products. That’s because we contribute the small things that make a big difference. We make electric car batteries perform better, aircraft greener, medications more effective and 3D printers more efficient. In short: We think beyond the bounds of chemistry to make the world a better place. Today and tomorrow. We are an international group with a workforce of over 32,000 people spread across more than one hundred locations. Our daily work is shaped by global concerns, such as sustainability, diversity and digitalization. In all our business decisions, we take the present and future generations into consideration. After all, being ready for tomorrow is our business.
Interested in joining our global team? Our wide range of opportunities extends from creative and innovative research through international management all the way to production. Whether you’re studying, starting out in your career or a seasoned professional, come help us make the world a better place. For more information about careers at Evonik, go to:
www.careers.evonik.com. #HumanChemistry
Find our netiquette on: www.evonik.com/netiquette
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