Job Description
As an Inventory Control Analyst, you'll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. The Inventory Control Analyst acts as a liaison between Settlement Operations and our creditors that we utilize a data list exchange process to obtain settlements.
What you'll do:
- Retrieve and analyze client and account lists from creditors to determine necessary updates or corrections, then process them through Data Loader per SOP.
- Analyze reports to identify product update needs or processing issues. Collaborate with internal partners to determine error causes and potential solutions.
- Write Excel macros and formulas to enhance the efficiency of list processing within the system.
- Conduct quality checks to ensure the accuracy and currency of all received and submitted information.
- Communicate with internal/external partners and leadership at all levels in person, via email, or through conference calls.
- Update process documentation and perform data gathering/analysis.
- Document and refine data exchange processes, promoting standardization, scalability, and continuous improvement.
- Use technical knowledge to discern best practices for updating templates and creditor lists
- Support high-impact projects and initiatives focused on operational efficiency
- Act as a subject matter expert for assigned creditor list exchange processes Develop and implement data validation checks to ensure data integrity throughout the processing workflow
- Monitor key performance indicators (KPIs) to track progress and identify areas for improvement
- Analyze data trends and patterns to proactively address potential issues and bottlenecks
- Collaborate with cross-functional teams to streamline processes and improve overall operational efficiency
- Exercises independent judgment in analyzing and interpreting data to identify trends, patterns, and insights.
- Makes recommendations to stakeholders based on analysis of creditor processes, providing actionable insights to drive business decisions.
- Develops and implements data processing procedures and protocols to ensure data accuracy, consistency, and integrity
- Troubleshoots and resolves data-related issues promptly and efficiently, ensuring minimal disruption to business operations
- Serve as the main point of contact for external business partners, facilitating day to day data exchange, resolving escalated issues and coordinating support from other workgroups as needed.
Qualifications
- Previous experience with Inventory Control in the debt settlement industry highly preferred
- Experience working with advanced Excel concepts including but not limited to v-lookups, countifs, conditional formatting, and VBA Macros
- 2 years' experience in a financial services environment
- Strong organization skills with with ability to multitask effectively and work independently
- Strong level of attention to detail
- Ability to draft professional emails and to clearly and effectively communicate information to all audiences
- Experience with Salesforce and Data Loader preferred
- You're data driven with some knowledge of Data Analysis
Additional Information
Achieve well-being with:
- Hybrid and remote work opportunities
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Join Achieve, change the future.At Achieve, we're changing millions of lives.From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.
Top Skills
What We Do
Formally known as Freedom Financial Network, Achieve launched in 2022 as the leading digital personal finance company helping everyday people get on, and stay on, the path to a better financial future. Achieve delivers personalized financial solutions for real people through intelligent technology and an empathetic human touch. From the single parent trying to buy a home to the overworked employee drowning in debt, we provide innovative solutions, budgeting tools, and education to help them move from surviving to thriving. We put our members first by coaching them through their financial health journey to understand what’s working for them and what’s not. Our tailored approach is designed to meet everyone where they are in life because they’re more than just a credit score.
Our people make the biggest difference. With more than 2,500 teammates between California, Arizona, and Texas, everyone collaborates together to make an impact towards our mission; to empower everyday people to move forward on a path to a better financial future.
We’re committed to fostering an environment where everyone can belong, while giving their true authentic selves a place to shine. Whether you’re in sales, member support, engineering, product design, IT or any of our other exciting roles, you’ll join a team passionate about serving our members and embracing our core values every day:
Care (For everyone)
Get Better (Every day)
Act With Integrity (Every time)
Collaborate (With everyone)
Why Work With Us
The technology we are building has real human impact to positively change the trajectory of millions of American families living with the crippling weight of consumer debt. Our growing teams are determined to get better every day through open collaboration and genuine family-like care for the whole person—engineers are never lost in the shuffle.
Gallery
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Achieve Teams
Achieve Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.