Internal Communications Specialist II

Posted 10 Days Ago
Be an Early Applicant
Diamond Bar, CA
79K-114K Annually
Junior
Manufacturing
We deliver an unbeatable combination of quality, price, and service through hard work and innovation to our customers.
The Role
The Internal Communications Specialist II will develop and execute internal communication strategies, manage the company intranet, coordinate events, support crisis communications, and maintain communication tools to foster employee engagement and company culture.
Summary Generated by Built In

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

  • Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
  • Develop lasting relationships with great people.   
  • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Internal Communications Specialist II

The Internal Communications Specialist II position will assist the marketing and communication needs for Sales, Marketing and Human Resources departments, including intranet management, email communications, event support, and development and execution of communication plans.

Essential Functions

Internal Communications

  • Develop and execute the internal communications strategy for the organization, including key messaging, communication channels and tactics
  • Work with key organizational stakeholders to ensure all internal communication is clear, consistent and aligned with the company’s goals and values
  • Coordinate internal events and other initiatives to promote employee engagement and strengthen the company culture
  • Maintain internal communications calendar
  • Develop network of key organizational contacts to provide content and updates
  • Manage and develop content for company intranet
    • Design graphics and write content in partnership with key organizational stakeholders
    • Monitor and measure the effectiveness of the company intranet, and make recommendations for improvement based on feedback and data analysis
    • Act as primary point of contact for intranet homepage channel
    • Advise internal departments on creation and publication of content to their intranet sites and partner on creation of initial pages if needed
  • Develop and execute project-based internal communications plans incorporating all channels, including intranet, email updates, newsletters, events, videos and presentations
  • Assist with crisis communications, ensuring all team members are informed and up-to-date
  • Assist with production of quarterly newsletter to include editing, photography and graphic design
  • Develop creative content in coordination with Graphic Design team
    • Serve as point of contact for project requests from key organizational stakeholders
    • Manage internal Niagara brand requests to include logo distribution, branded merchandise and marketing collateral
    • Source internal promotional items
    • Ensure brand standards are upheld and that appropriate parties approve materials
    • Facilitate asset gathering (style guides, graphics, product photography, etc.)
  • Manage and develop content for internal digital signage and Niagara Radio
  • Develop and maintain database of industry updates and news briefs for Executive Leadership
  • Identify opportunities to promote employee engagement and help foster a positive company culture
  • Maintain all internal communication tools, ensuring they are up-to-date, user-friendly, and aligned with the company’s goals and values

Other Duties and Responsibilities

  • Several administrative tasks required
  • Performs other related duties as assigned to accomplish department goals
  • Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

  • Minimum Qualifications:
    • 2 Years  – Experience in Marketing or Communications field in beverage or private label consumer goods

              *experience may include a combination of work experience and education

  • Preferred Qualifications:
    • 4 Years – Experience in Marketing or Communications field in beverage or private label consumer goods *experience may include a combination of work experience and education
    • Proficiency in Microsoft Viva platform

Competencies

  • Excellent written communication skills
  • Excels in creative and innovative thinking and problem solving
  • History of experience that highlights creativity, self-motivation, resourcefulness, and initiative
  • Ability to prioritize, juggle multiple projects and meet deadlines, both as an individual contributor and team member
  • Strong project management skills including the ability to motivate others and keep projects on task
  • Extremely organized and detail oriented
  • Excellent interpersonal and relationship management skills
  • Demonstrates an understanding of and passion for the consumer
  • Excellent customer service, organizational, analytical, negotiation and verbal communication skills
  • Proficiency in Microsoft Office programs including Word, Excel, PowerPoint, Sharepoint and Outlook
  • Availability and flexibility to work Company operational hours, which may include weekday evenings and weekends
  • Light travel required (events, sales summits, conferences, etc.)

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

  • Lead Like an Owner
    • Makes safety the number one priority
    • Keeps alert for safety issues and escalates immediately
    • Effectively prioritizes tasks based on department goals
    • Shows respect to others and confronts interpersonal issues directly
    • Prioritizes resolution of customer issues effectively
    • Responds promptly and honors commitments to internal and external customers
  • InnovACT
    • Makes recommendations to continuously improve policies, methods, procedures, and/or products
    • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
    • Increases performance through greater efficiency
  • Find a Way
    • Seeks to develop technical knowledge through learning from other experts
    • Understands interdepartmental impact of individual decisions and actions
    • Seeks solutions rather than placing blame
  • Empowered to be Great
    • Consistently looks for ways to improve one’s self through growth and development opportunities
    • Communicates clearly and promptly up, down, and across
    • Communicates effectively to manage expectations

Education

  • Minimum Required: 
    • Bachelor's Degree in Advertising, Marketing, Communications or Business.
  • Preferred: 
    • Master's Degree in Advertising, Marketing, Communications or Business.

Certification/License:

  • Required:           N/A
  • Preferred:          N/A

Foreign Language

  • Required:           None Required
  • Preferred:          None Required

Typical Compensation Range

Pay Rate Type: Salary

$78,619.75 - $113,998.64 / Yearly

Benefits

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Top Skills

MS Office
Microsoft Viva
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The Company
HQ: Diamond Bar, CA
7,500 Employees
Hybrid Workplace
Year Founded: 1963

What We Do

Niagara Bottling is a leading beverage manufacturer in the U.S., supplying some of the largest brands and stores throughout the country. We are committed to producing high-quality beverages, including bottled water, sparkling water, teas, sports drinks, non-dairy milk products, and more, while reducing our impact on the environment. Niagara began as a family business in 1963 offering five-gallon containers for home and office delivery. In the early 1990s, we expanded into single-serve private label bottled water for grocery, club, convenience and wholesale customers. Today, we remain a family business, providing our customers with an unbeatable combination of quality, price and service.

Why Work With Us

Niagara’s stability and growth provide security and opportunity. Team Member relationships drive success, impact innovation, and shape the future. We appreciate everyone’s unique experiences and are fulfilled by challenging work, a supportive team, and leaders who value us.

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