Internal Communications Specialist (Consumer)

Posted 23 Days Ago
Be an Early Applicant
Buffalo, NY
61K-101K Annually
Senior level
Fintech
The Role
Responsible for developing and executing internal communication strategies, managing announcements, enhancing communication practices, and overseeing intranet functions.
Summary Generated by Built In

Overview:

Responsible for the development and execution of internal communications activities for assigned business units and geographies.

Primary Responsibilities:

  • Work with internal “clients” to develop, manage, implement, and evaluate bank-wide and targeted internal communications plans and strategies for bank-related products, service, activities, personnel, issues, etc..
  • Identify, prepare and implement plans for significant organizational announcements and respond to employee inquiries.
  • Build relationships with employee contacts and serve as advocate for improved communication practices.
  • Contribute to the bank’s employee-related publications.
  • Oversee and manage some intranet functions within the department.
  • Coordinate or assist in the coordination of other internal bank communications.
  • Manage other writing assignments and projects as needed.

Scope of Responsibilities:

Will work with business lines and geographies to assist them in meeting their business objectives – work will impact targeted employee populations as well as the bank as a whole.

Supervisory/ Managerial Responsibilities:

Administrative assistant and interns only.

Education and Experience Required:

Bachelor’s degree in communications or related field or equivalent in experience

Minimum five (5) years experience in a professional communications position (employee communications, advertising, public relations, etc.).

Superior written and verbal communication skills.

Strong project management skills.

Strong interpersonal skills, sound judgment, and the ability to think quickly, act professionally, and present ideas effectively and earn buy-in with all levels of management.

Excellence PC skills with proficiency in MS Office (Word, Access, Excel), GroupWise, Adobe PhotoShop, FileNET/internet and/or design experience a definite plus.

Knowledge of print and electronic publication preparation and production, as well as intranet skills.

Ability to effectively multi-task and manage numerous projects simultaneously with high-quality results.

Willingness and ability to accept constructive criticism from peers, supervisors and executives throughout the bank.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $60,890.34 - $101,483.90 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America

Top Skills

Adobe Photoshop
Filenet
Groupwise
MS Office
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The Company
Baltimore, MD
21,590 Employees
On-site Workplace

What We Do

M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.

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