Internal Communications Manager

Our Human Resources Team is looking for a dynamic Internal Communications Manager to lead internal communications, engagement, and corporate social responsibility. The role involves developing strategic communication approaches, coordinating CSR projects, and enhancing workplace community through data-driven insights and innovative initiatives.

You will curate engagement metrics to inform decision-making, provide targeted team guidance, and drive organizational culture transformation. By implementing green strategies and empathetic communication, you'll create a collaborative, purpose-driven environment.

Reporting to the Chief People and Culture Officer, this Paris-based position requires 1-2 days of weekly in-office presence. We seek a passionate communicator committed to meaningful workplace evolution.

Within one month, you will:

• Meet the team and explore Trello
• Learn to navigate Convexity, our working environment 
• Define your roadmap and OKRs 
• Become familiar with our vendor T&Cs
• Shadow your first employee event / content development

Within three months, you will:

• Develop and deliver the overall internal communications strategy in partnership with the team to build a best-in-class internal communications function, which helps to create a better employee experience and delivers the business’ strategic priorities and objectives, in line with the Convexity framework
• Use a multi-channel approach to inform and inspire colleagues on business plans, priorities, outcomes and successes, with an emphasis on storytelling and two-way communication
• Contribute to the efficient functioning of the Paris office
• Start drafting first green initiatives

Within six months, you will:

• Work to improve employee engagement scores in partnership with the Chief People and Culture Officer, HRBPs through the delivery of effective employee engagement action plans
• Be data-led (Lattice, Zoom feedback, Hibob, Perf review) - strengthen a culture of using insights and measurement to inform communications strategy and practice
• Work along with the legal team on the action plan for Green initiatives
• Be the heart and soul of our office, whether onsite or remote

Within twelve months, you will:

• Design and deliver an ongoing engagement program, enabling strong understanding, advocacy and participation in the ownership and delivery of strategy 
• Operate using knowledge and context from key stakeholders and with a global lens to deliver the right business outcomes through effective internal communications Contribute to the Employee Resource Groups on Inclusion & Diversity, Green incentives as well as Convexity Committee.
• Build a network of colleagues across the whole company, who can contribute to the development of great content and the delivery of impactful communications
• Be able to propose strategic employee engagement initiatives

The Skill Set:

• Ability to lead internal communications and employee engagement delivery
• Emotional intelligence, interpersonal and written communication skills
• Keen to constructively challenge and ensure excellent two-way communication
• Resourceful, inventive, self-motivated, and able to lead and influence others
• Creative, and curious to enable the best business outcomes
• Native French or English (minimum fluent English proficiency - level C1 or higher)
• Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L

What we offer:

• Compensation: Package includes base salary, a variable component and equity 📈
• Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. 
• Balance: Flexible hours, full remote work possible anywhere in France 🏠
• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
• Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
• Culture: A framework that will make you successful - envision what's it like to join 360Learning from onboarding to ramp-up, and beyond: 🚀👩🏻‍💻🏆https://360learning.com/blog/360learner-journey/

Interview Process:

• Phone screen with our Talent Acquisition Manager
• Discovery Meeting with our Chief People and Culture Officer 
• Take home assignment and debrief with HR Team Members (HR Ops + HRBP)
• Culture-fit interview with our Chief Executive Officer
• Offer!

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across the US and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!