Search the 14 jobs at 360Learning

The Product Manager will lead the functional and technical scope of product squads, manage the product backlog, ensure timely delivery of features, collaborate with internal teams, and be accountable for performance against KPIs and OKRs.

As a Customer Success Manager, you will partner with clients to implement their digital training strategies using the 360Learning platform. You will manage client relationships, audit platform usage, create action plans, and ensure contract renewals through effective communication and coordination of resources. Your role is vital in developing client advocacy and limiting churn by identifying potential risks.

As a DevOps Engineer, you will design and maintain cloud infrastructure, collaborate with development teams, and drive DevOps practices for a SaaS product. Responsibilities include automating provisioning, improving performance and security, and participating in incident management and on-call rotations.

As a DevOps Engineer, you will design, implement, and maintain cloud infrastructure while collaborating with various engineering teams. Responsibilities include automating infrastructure management, improving system performance and security, and training teams on DevOps practices. You'll also participate in incident management and ensure compliance.

The Solution Deployment Manager will manage the implementation lifecycle of the 360Learning platform, working across departments to onboard clients and facilitate integrations. Responsibilities include driving project management from kickoff to support handover, conducting workshops, and developing scalable processes for platform deployment.

As a Digital Customer Success Manager, you will support clients in their digital training strategy, ensuring business impact, renewals, and developing communication processes. You'll drive renewals, onboard new customers, present webinars, and reduce churn by identifying at-risk customers over the first year.

The Digital Customer Success Manager will support clients in their digital training strategies using the 360Learning platform, focusing on business impact, client renewals, process development, and reporting. Responsibilities include onboarding new customers, driving renewal calls, organizing webinars, identifying at-risk clients, and enhancing client relationships while documenting use cases and opportunities for account growth.

The Head of Professional Services will manage a team of 12-15 consultants to oversee onboarding projects across North America, engage with customers, support sales efforts, and implement effective training and project management practices. The role emphasizes building strong relationships with customers and continuously improving service offerings.

As a Software Engineer at 360Learning, you will work in a collaborative R&D environment to tackle technical challenges using a modern tech stack. Responsibilities include becoming familiar with the codebase, implementing features, onboarding new engineers, and contributing to architectural changes. You will also focus on creating quality user interfaces and improving software functionalities to enhance customer experience.

As a Solution Expert, you will onboard new customers and enhance product adoption by providing technical and functional support for the 360Learning platform. Your role includes managing a portfolio of clients, implementing integrations, and ensuring successful customer engagements throughout their contract. You will also contribute to knowledge sharing and process improvements.

The Product Manager will oversee the functional and technical scope of product squads, ensuring new features and solutions are delivered effectively. Responsibilities include managing the product backlog, writing specifications, and collaborating with stakeholders to meet delivery goals and product vision.

As a Client Success Partner at 360Learning, you will lead client relationships, ensure client renewals, and support their digital training strategies. You will manage a portfolio of clients, define learning transformation roadmaps, and collaborate with the Account Managers to identify new project opportunities. Communication and interpersonal skills are crucial to foster trust and provide a top-notch customer experience.

As a Solution Expert, you will onboard new customers, manage existing client portfolios, and provide integration solutions. You will help clients maximize product adoption and troubleshoot technical issues while working closely with departments like Sales and Customer Success.

The Finance Operations Assistant will support the finance team by managing customer collections, processing vendor payments, setting up direct debits, and assisting with employee expense claims. This role requires attention to detail and familiarity with various financial processes, tools, and datasets.