About Us
Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$100 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in thematic and tactical strategies. Its diversified real estate asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage and data centres.
Job Description
Responsibilities
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Handle lead enquiries generated from various digital platforms e.g. emails, social media, Telegram and WhatsApp
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Lead qualification (i.e. follow up on campaign leads via calls/emails), analysis and reporting
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Manage the marketing mailbox and keep track of daily incoming enquiries
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Assist to explore process improvement initiatives
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Improve database quality for direct marketing by updating the agent/prospect databases and EDM subscriptions through the Customer Relationship Management (CRM) system and WhatsApp
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Assist in event organisation when required i.e. to provide logistics support for agent site tours
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Assist in the production / updating of marketing collaterals
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Provide support in digital marketing campaigns
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Assist in any other marketing research or ad-hoc duties as require
Requirements
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Currently pursuing a Degree in Business Management, Marketing, or any other related disciplines
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Passion for customer service
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Able to work in a team and independently
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Good communication skills
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Knowledge of Microsoft Office and Excel is a must (advanced Excel knowledge in formulas / pivot table is an added advantage
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Knowledge of Power BI, Canva, Photoshop or video editing software is an added advantage
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Top Skills
What We Do
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Within its ecosystem, CapitaLand has developed an integrated suite of investment management and operating capabilities that supports its real estate businesses and platforms in building core competencies across the real estate value chain. With this full stack of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses.
CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders
