AltaMed offers mentoring services for youth as a supplement to educational and occupational skills training available through our existing Workforce Development program. Technology skills training, career exploration, and leadership development are all benefits for the thousands who have formally gone through our Workforce Development program.
Workforce Development coordinates of all of AltaMed’s internships, including AmeriCorps and clinical placement. More broadly, though, it exists to promote the sustainable growth of AltaMed’s workforce, one day seeking to supply 10-20 percent of our employees, and aims to ensure that AltaMed is hiring from within the communities we serve with greater retention in mind.
Job Overview
OVERVIEW
The Quality Department is responsible for providing support services to AltaMed’s clinics in the areas of root cause analysis, process improvement techniques, and working with corporate Operations staff in the definition and enhancement of existing processes in order to improve clinic efficiencies and patient outcomes.
The Quality Department identifies quality of care or patient satisfaction issues, tracks and trends specified patients/populations conditions that support the clinical and care management of these patients; supports quality improvement projects and initiatives, measures effectiveness of programmatic interventions as needed; reviewing literature evidenced-based practices, performing workflow analyses and communicating with internal and external customers. Formulates recommendations on program efficiencies and effectiveness. Assist in development of development in AltaMed’s reporting to external agencies to meet regulatory requirements (ICE, P4P, HEDIS, NCQA).
RESPONSIBILITIES
The Intern will take on tasks such as the following:
- Ability to work with other staff and outside contacts/vendors, handle multiple ongoing department tasks with great customer service attitude.
- Ability to make deadlines and maintain confidentiality.
- Assists in coordination and execution of population health outreach projects
- Ability to develop and assist clinic staff in the implementation of population health improvement activities.
- Excellent public relations and communication skills. (As they will be interacting with patients and community members.)
- Must be computer literate, including proficiency in Excel, Word and PowerPoint
- Must be detail and results oriented.
- Supports efforts on workflow analysis and process mapping to identify areas for improvement.
QUALIFICATIONS
Looking for students pursuing a Bachelor’s or Master’s degree in Public Health, Health Information, or related healthcare field. In addition:
- Able to intern at 2040 Camfield Avenue (Corporate) location
- Attend meetings at different sites/clinics if needed
- Can work up to 29 hours a week, 20 hours per week minimum
- Bilingual is preferred (Spanish)
- Hybrid Role: remote days based on number of hours worked per week
The Workforce Development staff appreciates your interest in this opportunity. Should you be moved forward in the selection process, either the hiring manager or someone on the Workforce Development staff will contact you with next steps. We highly encourage you to continue to check-in for additional internship opportunities.
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Top Skills
What We Do
AltaMed is one of the nation’s largest community health networks. For more than 45 years, we have provided care to patients in the diverse neighborhoods of Los Angeles and Orange counties. For health care professionals committed to their patients, communities and careers, AltaMed is an excellent opportunity to pursue professional goals with pride and distinction.
AltaMed is a non-profit organization, focused on the needs of our patients and the well-being of our communities. Our commitment to community health compels us to look beyond the walls of our offices and clinics and see not just patients, but new possibilities for community wellness. We have many employees who joined us because their families were AltaMed patients and experienced firsthand that our patients are at the center of all we do.
This approach is helping us meet our ambitious goals. We are continually accredited by The Joint Commission (JCAHO), an organization that ensures quality standards in U.S. medical facilities. We’re the first community health network in the nation to have been designated as a Primary Care Medical Home (PCMH). We’re extremely proud of our achievements in patient satisfaction, with our highest scores accomplished during our period of greatest growth. We’ve expanded to 46 Southern California locations, offering primary medical, dental and senior care. We’re active in community outreach and education, and staffed by dedicated professionals committed to patient care.
Continuously looking for ways to do more for more people, AltaMed is leading the industry in bringing new people into our nation's health care system as the top enroller for Covered California. As we continue to grow, we remain at the forefront of evolving health care systems, serving patients with comprehensive care throughout their entire lives. And we will build on our reputation as a rewarding long-term decision for both patients and professionals who believe that quality health care is everyone’s right.
