About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Job Responsibilities:
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Continuous development of the Franchise toolkit,
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Following up with and integrating the toolkits from various functional departments to ensure that they are seamless and tailored to franchisees.
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Maintenance and update of the Franchise Portal site
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Ensuring the resources from functional departments in the portal, such as franchise manuals and user guides are up-to-date.
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Maintaining list of users and user access controls
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Monitoring user feedback on the portal and implementing initiatives to improve user experience and navigation
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Supporting and tracking implementation of initiatives in commercial and operational tracks and liaison with functional departments on the status of the initiatives.
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Analysis of Franchise performance and support formulation of performance support resources / communication
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Research on Competitor Franchise offerings and programmes, including fees and compliance requirements in markets of interest, such as selected European and Asian markets.
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Franchise Disclosure Document (FDD) preparation and update in selected markets where required.
Job Requirements:
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Currently pursuing a diploma/degree in Business, Communications, Hospitality or Technology related field of study.
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Proficient in MS Office and SharePoint.
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Detail-oriented and meticulous individual with strong written and verbal communications skills.
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Possesses analytical skills and familiar with Power BI and Excel to create modeling.
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Top Skills
What We Do
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Within its ecosystem, CapitaLand has developed an integrated suite of investment management and operating capabilities that supports its real estate businesses and platforms in building core competencies across the real estate value chain. With this full stack of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses.
CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders
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