Intern \ Estágiário

Job Description

Intern / Estagiário

As part of an internship for educational purposes, the intern will be employed for a short period of time spamming from a few months up to a year. This internship provides a valuable opportunity to gain hands-on experience in a fast-paced environment, supporting critical business applications and contributing to the smooth operation of our portal.

What You Will Do

- Provide initial troubleshooting and resolution for user-reported application issues via phone, email, and ticketing system.

- Accurately log and track support requests, ensuring timely communication and follow-up.

- Assist users with application navigation, functionality, and basic troubleshooting.

- Escalate complex issues to senior support staff or development teams as needed.

What We Are Looking For

- Excellent English Skills: Both written and verbal communication;

- Good communication and passion for Learning;

- Having a background in software technology is a plus.

How We Work

At Fugro, we believe in alignment, autonomy, and personal accountability throughout the product life cycle. Our collaborative work environment blends the flexibility of remote work with in-office collaboration, fostering a culture built on trust.  

About Fugro

Fugro is the world's leading independent provider of geo-intelligence and asset integrity solutions for large construction, infrastructure, and natural resources.  We collect and analyze data about the Earth and the structures built upon it, providing comprehensive information and advice to our clients to help them make better decisions about their assets and projects. We rely on innovation to push the transition towards net-zero carbon, safe infrastructure and climate resilience to deliver on our promise to create a safe and livable world.

Why would you join us?

International Geo-data environment - We work for and with the entire world. The Earth is fascinating, as are the people on it. We work hard to create and maintain an inclusive culture. Challenging projects and exciting opportunities - We are ahead of the curve and have the best projects to work on. In addition, exciting opportunities arise around the world every day.  Freedom to grow faster - If you are prepared to take the initiative, ample opportunities locally or worldwide await you at Fugro.  

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.