Intelligent Automation Developer

About the OpportunityJob Type: Permanent

Application Deadline: 31 January 2025

Job Description

Title                 Intelligent Automation Developer

Department      Process Simplification and Optimisation

Location          UK / India / China

Reports To       Process Optimisation Designer / Lead Developer

Level                2

We’re proud to have been helping our clients to build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you’re part of something bigger.

About Fidelity International

Fidelity International (“FIL”) offers world-class investment solutions and retirement expertise. As a privately-owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future for our clients.

Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.

Find out more about what we do, our history, and how you could be a part of our future at www.fidelityrecruitment.com/about-us

About Process Simplification and Optimisation

Process Simplification and Optimisation (PSO) provides ground breaking tools to deliver sustainable business value.  By powerfully combining both the human and digital workforce, PSO places itself in a leading position to respond and adapt in a continuously evolving ecosystem to achieve Fidelity’s strategic goals, deliver best in class service to our customers, and provide exciting growth opportunities for our employees.

Intelligent Automation includes two divisions:

• Delivery Team achieves leading edge process improvement and delivers on automation opportunities, ensuring change is sustained by equipping the business with the right skills, tools and techniques
• Centre of Excellence supports project delivery by building capability,  providing  operational maintenance support  ensuring tools and methodologies remain up-to-date with industry developments and  delivering the ongoing risk and control framework for our new automation tools

About your role
As a member of the Process Simplification and Optimisation Delivery, you will part of the Scrum team comprising of process analyst, SME’s from business function to develop and implemement simplified and optimised processes and progress the teams goals.

• You will ensure simplified and optimised processes are delivered and maintained in line with CoE methodologies, design standards, tools and governance framework.

Key Responsibilities

Development

• Good technical skills on orchestration and automation tools like Xtrac , Blue Prism, Appian, or FIL in-house tools/platforms
• Supports the analysis and build of processes from a technical perspective
• Performs development activity in accordance with the methodologies and standards set by the CoE
• Seeks guidance from the Process Optimisation designer when facing complex tasks
• Provides status to Delivery Leads on the progress of development through adoption of tools like Jira
• Carries out change impact assessments for both process change and system driven change, and performs associated change control practices
• Prepares necessary documentation, release notes, deployment guides, and operational guide materials required for production deployment
• Provides defect fix support in identification of the issue, development and testing of the solution and works with the Governance and Technical Learning Manager to understand lessons learned to inform best practice and training opportunities
• Follow Agile ways of working and adherence to Scrum practices
• Provide support through all phases of implementation
• Develop capability to quickly learn and pick up additional software tools like Informatica that are widely used in the platform.

Testing

• Prepares and performs unit and process testing liaising with SME and process optimisation anlayst to gather business input as required
• Performs testing of automated processes ahead of their release into production
• Applies the testing principles and processes as defined by the PSO CoE
• Facilitates user acceptance testing
• Records and communicates defects to be resolved, identifying any lessons learned and liasing with the Technical earning Manager
• Supports remediation of defects as required

About you

• Experience on XTRAC platform.
• Experience in a programming language such as Python, Java, C, C++ etc. (desirable)
• Hands on experience in Restful API development and with application integration using APIs (desirable)
• Experience using database technologies, and comfortable writing SQL (desirable)
• Experience developing and testing software (desirable)
• Understanding of orchestration and automation technologies, the operational processes and when should be used (desirable)
• Knowledge of business process modelling and reengineering (desirable)
• Awareness of standard system development lifecycle processes (e.g., agile, waterfall, etc.) and change control disciplines (desirable)
• Industry and development experience (desirable)
• Proven track record in a similar role would be advantageous
• Excellent PC and MS Office skills, especially MS Excel, V-Lookups and macros
• Ability to multi-task and prioritise workload with a keen attention to detail
• Commitment to high standards of excellence and integrity
• Resilient, energetic and enthusiastic; able to work under pressure
• Able to build strong relationships with peers, business counterparts and key stakeholders
• Excellent communication skills, comfortable with communicating to people of all levels and able to gain the confidence of key stakeholders

Education:

• First degree level (Bachelor’s degree) or equivalent, or on course to finish one
• Knowledge of the financial service industry (desirable)

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.