Intelligence Analyst

Closing Date:

17/03/2025

Group:

Corporate Group

Management Level:

Associate

Job Type:

Permanent

Job Description:

Please note that this role will close at 00:01 on Monday 17 March and therefore we advise getting your application in no later than midnight on Sunday 16 March.

About Ofcom

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you’ll be part of

You will join the Online Safety Partnerships and Intelligence team, a sub-team of the Online Safety Group’s (OSG) Supervision team. The OS Partnerships Team is responsible for developing and managing OSG’s relationships with key strategic partners, including law enforcement, agency partners and selected government organisations with a focus on tackling online harms. The team is also responsible for developing the Online Safety Group’s capabilities for managing intelligence and insights received from partners, and analysing intelligence to determine appropriate courses of action.

The purpose and scope of the role

The OS Partnerships Team requires an Intelligence Analyst to support OSG’s collection, analysis and development of intelligence received from third parties, supporting operational decision-making in relation to online harms. You will be a technical subject matter expert responsible for implementing our core intelligence processes. You will also support the organisation as a thought-leader, sharing your knowledge and experience to help deliver the Online Safety regime. You will be inquisitive and curious, with an appetite for intelligence development and analysis and exploring new approaches.

Your Key Responsibilities

• Intelligence collection – Supporting internal OSG teams by triaging and refining intelligence collection requests.

• Effectively managing intelligence received from external organisations.

• Intelligence development – Developing intelligence by aggregating and enriching information, e.g., through OSINT and quantitative and qualitative analytical techniques. Using system checks and searches to enrich intelligence and produce insight reports. Working closely with the Triage team to support recommendations and decision making.

• Intelligence sharing – Disseminating intelligence securely to internal teams based on priorities and team needs. 

• Risk assessment – Identify and assess threat, risk of harm and opportunity for interventions and mitigations.

• Process management – Delivering on each phase of our internal intelligence management processes subject to operational demand from teams and supporting the ongoing development of these processes.

• Operating model development – Providing insight and feedback to support continuous development of OSG’s intelligence management capabilities.

• Internal policies – Providing input to support drafting and implementation of intelligence management policies.

• Stakeholder engagement – Working with external stakeholders to promote positive engagement with OSG’s intelligence gathering activities. Working with internal colleagues to support implementation of OSG’s intelligence processes.

• Information management – Ensuring there is effective record management with fully documented audit trails.

• Training and development – Supporting teams and individuals internally to improve skills and practice with regard to all aspects of the intelligence lifecycle. Maintain awareness of innovation within intelligence to ensure implementation of latest techniques and tactics, best practice, and information relevant to the role.

This role will involve working with content or themes that some applicants may find distressing, including illegal harms such as child sexual abuse and exploitation. Ofcom is committed to safeguarding our colleagues who undertake this type of work and offers a range of tailored support options including training, annual psychological assessments and 24-hour access to counselling services.

The skills, knowledge and experience you’ll need for success

The attributes should be considered in three categories but not necessarily written out with the headings:

Technical knowledge and experience

Essential

• Experience of intelligence management and development, using the National Intelligence Model (NIM) or an equivalent framework

• Experience and training in open source intelligence (OSINT) techniques

• Skilled in data analysis and manipulation

• Good understanding of relevant legislation .e.g OSA, ECHR, IPA, RIPA, Data Protection.

• Knowledge of intelligence case management systems and processes

• Holds professional intelligence accreditation(s)

Behavioural attributes

• Evaluating Problems – Identify and solve issues by using well-thought-out strategies. Consider different angles and potential solutions to resolve concerns

• Generating Insights – Use evidence-driven methods to gather insights, and make well-founded decisions based on thorough analysis.

• Executing Plans – Organise tasks and set clear goals, managing resources wisely, while keeping an eye on progress.

• Forming Relationships – Build and nurture positive relationships with people inside and outside the organisation.

• Scanning Horizons – Grasp the bigger picture, foresee upcoming trends and challenges, and ensure actions and decisions are in sync with long-term objectives.

You will be required to achieve a level of National Security Vetting to a minimum of Security Check to perform this role.

Ofcom has a clear mission: to make communications work for everyone.  To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK.  We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender or disability. 

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs.

We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team at [email protected] or call 0330 912 1378.

As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.  https://careers.ofcom.org.uk/careers/how-we-hire/