Integrations Engineer - Documentation Writer, QA/QC

Job Description: 

We are seeking an Integrations Engineer to support our team by contributing to quality assurance (QA/QC) processes and developing comprehensive documentation that enables smooth product integration and operations.

Position Overview:

The Integrations Engineer will play a vital role in supporting QA/QC efforts, ensuring that integrations meet quality standards and operate as intended. This individual will also be responsible for writing and maintaining detailed documentation for both internal teams and external stakeholders, ensuring clarity and usability. The ideal candidate is technically skilled, detail-oriented, and thrives in a collaborative environment.

Technical Skills:Required:

• Proficiency in at least one language like Python, JS/TS, Java, Kotlin, C#, etc.
• Experience with writing technical documentation for APIs, integrations, or software products.
• Experience in writing and maintaining automated test cases for complex systems.
• Strong understanding of different integration patterns and middleware solutions.
• Strong analytical and problem-solving skills.
• Ability to work with SQL, NoSQL, and other data storage solutions.
• Ability to quickly learn new technologies and apply them to practical integration scenarios.

Nice to have:

• Experience with cloud services (AWS, Azure, GCP)
• Familiarity with CI/CD pipelines
• Knowledge of data protection and privacy regulations
• Familiarity with enterprise integration patterns.

Key Responsibilities:

• Develop and maintain comprehensive integration documentation, covering API specifications, data flow diagrams, integration best practices, and troubleshooting guides across different platforms.
• Develop proof-of-concept integrations to demonstrate feasibility and identify potential challenges.
• Assist with the setup, testing, and validation of integrations to ensure they meet functionality, stability, and performance standards.
• Utilize appropriate testing tools and frameworks to automate test execution and reporting.
• Participate in code reviews and contribute to improving processes
• Proactively identify, document, and track areas for improvement, software defects, and inconsistencies across integrations in a clear and concise manner.
• Work closely with engineering, product, and QA/QC teams to understand integration requirements and processes.

Qualifications:

• Native English Speaker

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Experience: 2+ years of experience in integrations, QA/QC, or technical support roles.

Soft Skills:

• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
• Collaborative mindset and ability to work effectively across teams.

Why Join Us?

• Be part of a dynamic team driving seamless integrations and quality assurance.

• Collaborate with talented professionals in a supportive, fast-paced environment.

• Competitive salary, benefits, and opportunities for professional growth.

• Contribute to impactful projects that shape the future of technology.

How to Apply:

Please submit your resume and a cover letter detailing your experience and interest in this role to [email address].

Confidence Gap

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

About Keyo

We are building a company that reflects the world in which we want to live. One where we can enjoy the convenience of biometrics without compromising our privacy or personal freedom. To make this a reality, our technology allows businesses of all kinds to adopt biometric authentication quickly and easily. With Keyo, people are clocking into work, paying for a coffee, and unlocking doors with a wave of their hand. Our team is remote first, by design. Our talented employees work from all over the world because we want Keyo to reflect the people who use it: global citizens who bring their diverse perspectives to solve unique problems.

We are at an exciting juncture and looking for new voices and ideas to continue building our vision for the company. Keyo believes that the things that make us unique are our greatest strengths. We have an inclusive, global, remote-first workplace that comprises people from all different lifestyles, backgrounds, abilities, and nationalities.

Please note: Keyo is undergoing SOC2 compliance and performs background checks, and provides security training to team members.

Equal Employment Opportunity Employer

We are proud to be a global team united by diverse perspectives, cultures, and experiences. Our commitment to inclusion and respect extends across every border, embracing the unique contributions that individuals bring from all walks of life and every corner of the world.

We are an equal opportunity employer and welcome everyone, regardless of race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other characteristic that makes you uniquely you. Your story matters, and we value the richness it adds to our shared journey.

We strive to create an environment where every team member—no matter where they are in the world—feels seen, heard, and empowered to succeed. From hiring to development, promotions, and beyond, we are dedicated to ensuring equity and fairness for all.

Together, we are building a global community where collaboration and respect drive innovation and belonging.