Insurance Administrative Assistant

Job Title: Administrative Assistant/Receptionist

Department: Administrative

Location:  Bradenton, FL

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

Supports a Platform office as first point of contact for inbound telephone inquiries and office visitors/guests. Receives and relays messages/telephone calls from internal and external sources. Greets guests/visitors, documents information, issues appropriate security passes. Reports security issues. Responds to routine inquiries on office location, hours of operation, telephone numbers, e-mail/website addresses. Broad knowledge of operational procedures and tools obtained through extensive work experience.

Responsibilities:

• Answer incoming calls, forward to proper team member

• Distribute faxes and emails to the appropriate Client Advisor or Account Manager

• Open the mail and scan to the proper Client Advisor or Account Manager

• Maintain the Pitney Bowes Postage Machine and process outgoing mail

• Order general office supplies

• Put Heritage, Hagerty and American Traditions renewals in EPIC for the Personal Lines Department

• Upon insureds requests, confirm payment status, and make payments

Requirements:

• Previous experience as a receptionist, administrative assistant, or other clerical position in a corporate environment required

• Exceptional verbal and written communication skills to handle client interactions and professional correspondence

• Proficiency in using office software, including Microsoft Office Suite, and the ability to learn additional software applications

• Strong organizational skills with attention to detail for managing appointments and office tasks

• Strong problem-solving skills and the ability to manage last-minute changes efficiently

• Prior experience using Epic is preferred

Benefits & Perks: