Instructional Training and Design Lead

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

Instructional Training and Design Lead will assist in the design, development, coordination and delivery of blended-learning programs. They need to be highly motivated and self-directed to provide consulting, design and development of a variety of projects across multiple technical disciplines. They will create learning plans to support process, technology, and organizational changes as part of Patterson’s development, continuous improvement and change management initiatives. They must have excellent verbal and written communication skills including proven ability to build strong working relationships with all levels within the organization are essential, as well as the ability to work in a fast-paced changing environment.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Manage designers to meet or exceed department goals

• Performance management for direct reports, including yearly reviews

• Continuous review of evaluation metrics for design projects

• Help designers set and reach personal development goals

• Ensures team is practicing core principles of collaboration, prioritization, team accountability, and visibility

• Analyzing, designing, developing, implementing, and evaluating instructor-led, virtual-led, and/or eLearning based trainings in conjunction with Subject Matter Experts to support training needs across all employee groups

• Apply adult learning theories to produce interactive and relevant content, outlines, scripts, and storyboards

• Utilize the LMS (Learning Management System), MyTalent to manage project-related user enrollments, course deployment, tracking, and reporting

• Conduct media analysis to determine the most effective and efficient learning solutions (e.g. WBT, Blended, ILT, Simulation, Job Aid, etc.)

• Deliver training modules using platform skills and adult learning knowledge

• Updating, managing, and maintaining existing content

• Providing guidance and consultation on appropriate strategies, processes, tools, and training to support other developers within the company

• Responsible for assessing and reporting training effectiveness

Job Qualifications

Required Qualifications

• Bachelor’s Degree in Organizational Behavior, Human Resources, Organizational Development, Organizational Effectiveness or related field.

• At least 2 years of Training and Development experience

• At least 2 years of Instructional Design experience

• Proficient in SCORM technical standards

• Proficient in Training and Development industry standard methodologies

• Experience with Learning Management Systems (LMS)

• Experience with authoring tools; Lectora, Articulate, Captivate

• Knowledge of learning and adult education methodologies and tools

• Excellent communication skills; verbal, written, and presentation

Preferred Qualifications

• Experience with SharePoint

• Experience with SumTotal Learning Systems

• Team management experience

• Excellent interpersonal skills, proven team-team oriented approach and ability to establish rapport quickly

• Proven ability to collaborate effectively with employees at all levels

Working Conditions

Physical Demands

• Operating a computer or other office devices for the majority of the workday 

• May occasionally need to move packages up to 10 pounds such as office supplies or equipment

• Must be able to communicate with others in person, over the phone, and in writing

• Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors  

• Must be able to read and interpret various electronic and written documents

Environmental Factors

This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building’s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.

Travel and On-call

There is no travel or on-call requirement.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

• 401(k) Match Retirement Savings Plan.

• Paid Time Off (PTO).

• Holiday Pay & Floating Holidays.

• Volunteer Time Off (VTO).

• Educational Assistance Program.

• Full Paid Parental and Adoption Leave.

• LifeWorks (Employee Assistance Program).

• Patterson Perks Program.

EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.