Instructional Services Manager

Posted 3 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Entry level
Software
The Role
The Instructional Services Manager is responsible for managing sales cycles within a defined territory, developing customer relationships, identifying new sales opportunities, and ensuring customer satisfaction with Edmentum's educational products. This role involves solution-based sales in the K-12 and post-secondary markets, building strategic relationships, and utilizing CRM tools for tracking and reporting.
Summary Generated by Built In

WHO WE ARE

Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.

WHAT IS THE POSITION:

The Instructional Services Manager is responsible for managing a defined geographic territory and meeting individual sales quota and performance metrics. The Instructional Services Manager manages the complete sales cycle for expanding current accounts, enhancing existing customer relationships, and ensuring that customers are informed on product enhancements. The Instructional Services Manager sells only products associated with EdOptions Academy and will be responsible for managing existing customer relationships and partnering with all other sales partners within the organization to drive account growth and expansion. This position encompasses solution based sales into the K-12 and post-secondary market and will be responsible for territory development, renewal, use, and expansion of products and services within their assigned territory. The Instructional Services Manager is responsible for identifying on-going customer needs and increasing overall market share.

WHAT YOU WILL DO:
• Identify and develop new acquisition sales opportunities within assigned territory through networking and cold calling efforts.
• Responsible for growing long-term customer relationships within assigned territory
• Responsible for identifying prospects, setting appointments and closings sales within assigned territory.
• Seeks to build multiple relationships within a customer account in an effort to expand sales
• Effectively navigates multiple steps in the sales process with multiple decision makers demonstrating the ability to influence high level decision makers
• Maintain proficiency in the EdOptions Academy products and services and appropriately position additional Edmentum solutions against the competition.
• Accurately assess and analyze customer needs and identify appropriate solutions
• Prepare and deliver strategic sales presentation
• Responsible for creation of a strategic business development plan that outlines the level of activity needed to meet territory objectives
• Responsible for ensuring all current EOA accounts have a basic understanding of how to enroll students, current balance and academic performance of students who have been enrolled in the program.
• Stay current and informed in federal, state and local funding options.
• Maintain accurate information and activity tracking in CRM (Salesforce.com)
• Manage travel and expense budgets
• Responsible for fulfilling and maintaining Request for Proposal (RFP-, Information (RFI) and Questions (RFQ).
• Ensure compliance with company policies, procedures, and work processes throughout the selling process.
• Produce accurate and timely forecasts as required by management
• Engage in self-development and training, ensuring up-to-date knowledge of Edmentum products and services

WHAT IS REQUIRED:
• Bachelor's degree or equivalent related experience
• Experience selling into government and/or education verticals preferred
• Software, hardware, and/or high technology sales experience preferred
• Must possess excellent time management, writing, oral communication, and presentation skills.
• Sufficient computer literacy to use required business tools and to demonstrate technical products.
• Must possess attributes necessary to master consultation sales skills and the ability to translate customer needs into Edmentum solutions.
• Must possess a customer service orientation sufficient to develop excellent customer relations and an ability to work with a wide variety of people.
• Travel is dependent on the specifics of the account associated within the territory, but not to exceed 30% 0f the time.

Application deadline: 12/09/24

This is subject to close earlier if there is a high volume of applicants or a qualified hire is made. Applications received after this date may still be reviewed at the employer’s discretion.

Pay Range for this position: $75K-$90K


 

At Edmentum, we are committed to pay transparency as part of fostering a fair and inclusive workplace. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate.

 

We also offer a comprehensive benefits package to support your overall well-being and work-life balance. For eligible employees, this includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life.

 

Edmentum is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In alignment with federal law, we provide equal employment opportunities to all individuals, including protected veterans and individuals with disabilities. We are dedicated to meeting the needs of employees with disabilities and to creating an environment that supports our employees' physical and mental health.

If you are a qualified individual with a disability or a veteran and need a reasonable accommodation to complete any part of the application process, please contact [email protected].

Edmentum’s notice regarding the collection of personal information from interested candidates is available here

The Company
Bloomington, MN
1,100 Employees
On-site Workplace

What We Do

Edmentum provides online learning programs to drive student achievement for academic and career success.

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