Service Center
CSCS TX
Essential Responsibilities:
Instructional Design: Under direction, participate in the design and development of interactive, engaging, and effective learning solutions, including e-learning courses, virtual (vILT) and in-person instructor-led training (ILT), simulations, videos, and other multimedia resources.
Needs Analysis: Support and participate in needs assessments to identify learning objectives, target audience characteristics, and performance gaps, ensuring that learning solutions align with business goals and learner needs.
Content Development: Collaborate with subject matter experts (SMEs) and stakeholders to gather content and translate complex information into clear, concise, and compelling learning materials.
Storyboarding and Scripting: Create detailed storyboards, scripts, and prototypes to outline the flow, interactions, and visual elements of each learning solution, incorporating feedback and revisions as needed.
Media Production: Collaborate in the production process, working with multimedia developers, graphic designers, and other team members to create high-quality graphics, animations, videos, and other multimedia elements.
Technology Integration: Stay current on emerging trends and best practices in instructional design and educational technology, exploring innovative tools and platforms to enhance the effectiveness and accessibility of learning solutions.
Quality Assurance: Participate in reviews and quality checks to ensure the accuracy, functionality, and accessibility of learning materials, addressing any issues or discrepancies in a timely manner.
Project Management: Contribute to multiple projects simultaneously, adhering to timelines, budgets, and project milestones while maintaining open communication with project lead and stakeholders.
Qualifications:
- Bachelor’s or Master’s degree in Instructional Design, Education, Educational Technology, or a related field.
- Minimum of 2-5 years of experience in instructional design, e-learning development, or related roles, with a demonstrated track record of designing and delivering effective learning solutions.
- Knowledge of instructional design principles, adult learning theory, and learning technologies, with experience using authoring tools such as Articulate Storyline, Adobe Captivate, or similar platforms.
- Ability to manage projects and work effectively under tight deadlines.
- Good communication and collaboration skills, with the ability to work closely with cross-functional teams and communicate moderately complex concepts clearly and effectively.
- Familiarity with multimedia development tools, graphic design software, and video editing software is preferred.
- Familiarity with learning management systems (LMS) and experience implementing SCORM and other e-learning standards.
- Passion for learning and professional development, with a commitment to staying current on emerging trends and best practices in instructional design and educational technology.
Top Skills
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future.
With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry.
Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program.
At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large
Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact.
Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
