Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Instructional Design Senior Associate
We are looking for an Instructional Design Senior Associate to join our Commercial Training and Enablement team within our Marketing division. In this role, the Instructional Design Senior Associate will work to support a tenured team of L&D professionals, scaling their impact with high-quality eLearning experiences, innovative learning solutions, and effective content and knowledge management strategies.
The Commercial Training and Enablement Team’s mission is to drive excellence and consistency in value-messaging, role-readiness, and athenaOne education for our Sales, Customer Success, and Marketing audiences. This team creates and supports internal employee development and performance via highly customized new hire and strategic ongoing enablement programming.
Job Responsibilities
- Design, develop, and maintain a collection of eLearning programs using Articulate Rise, Storyline, and other tools
- Collaborate with subject matter experts in Marketing, Sales, Customer Success, and Legal/Compliance
- Project manage iterative eLearning development/review cycles for new programs and updates to existing programs
- Support our team trainers for instructor-led program activity content and multimedia experiences
- Curate, update, and review content in our knowledge management systems, Cornerstone LMS, SharePoint, etc.
- Partner with additional Enablement teams to stand up and maintain our new Sales Enablement Platform
- Support the team with migrations to new tools, technologies, processes, and solutions as our tech stack evolves
Typical Qualifications
- Bachelor's degree in Education, Instructional Design, or a related field (L&D, HR, etc) required
- 3+ years of professional experience designing learning programs and supporting eLearning development cycles
- Proficiency in Articulate Rise and Storyline 360 (providing work samples would be a plus!)
- Degree in Instructional Design or a related field, or a certificate program
- Background or experience in healthcare IT concepts and terminology
- Advanced visual design skills or intention to build these skills
- Experience working with HTML/JavaScript/CSS, or willingness to learn
- Proficiency in editing video and audio
- Experience using Microsoft Office suite of tools
- Experience with admin workflows in a knowledge management system and/or enablement platform
- Ability to translate complex technical information into engaging learning experiences
- Excellent project management, writing, and communication skills
- Proven ability to work well both independently and collaboratively with a service-oriented mindset
- Passion about instructional design as a discipline, with a desire to learn, innovate, and grow
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at [email protected] for assistance.
https://www.athenahealth.com/careers/equal-opportunity
Top Skills
What We Do
At athenahealth, it’s our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. With a thoughtful balance of humanity and technology, we’re able to uncover meaningful healthcare insights that can help create healthier futures for our families, our communities, and ourselves.
athenahealth partners with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We offer medical record, revenue cycle, patient engagement, care coordination, and population health services. We combine insights from our network of more than 160,000 providers and approximately 117 million patients with deep industry knowledge and perform administrative work at scale.
Our cloud-based and on-premises solutions deliver measurable financial and clinical results for healthcare organizations of all shapes and sizes. That’s why our top-performing clients are beating industry benchmarks across the board.
For more information, please visit www.athenahealth.com
Why Work With Us
Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work.
