dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
A key role in the Fresh Insights team, reporting to the Senior Account Manager – Prepared
This is a hands on role, working with a broad range of clients in the frozen and plant based categories across branded and own label, global CPGs and start ups. You’ll be expected to forensically understand their business, the categories they operate in and their relationship with Tesco. You’ll use this information to build robust and value add propositions to monetise our data and insight.
Working with you customer success colleagues, you’ll network deep within your client’s business, Understanding and building relationships with stakeholders and budget holders across disciplines
Detailed knowledge of our tools and the value they can add will be critical as you consultatively sell to clients that we have a strong existing business with & those new to Tesco & data insights.
You will also support the Senior Account Manager with forecasting, new business leads & proposal writing
The ideal candidate will have either account management / category experience gained in a Tesco facing role, or a track record of success in the insight sales space. Experience in the fresh / frozen category would be an advantage.
The successful applicant would be expected to demonstrate:
- Experience of using data to influence users and senior stakeholders, with strong examples of increasing revenue with existing clients / developing new business
- A strong understanding of the UK retail market and the current challenges / opportunities.
- Resilient, with a positive mindset, driven to find a new path when the first is blocked.
- A relationship builder – comfortable adapting style to varied internal and external contacts, influencing based on their needs.
- Highly numerate and displaying a structured approach to financial planning and reporting.
- A great communicator, verbally and digitally, creating simple & actionable solutions.
Adding a cover letter / short presentation to your application covering your reasons for applying / what you can bring to the role is encouraged.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Top Skills
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.
