Summary
The mission of the Inside Sales is to support the Distributors and channels, as well as the potential and current clients of ESET Latin America, by providing answers to sales inquiries and generating quality commercial support. Moreover, the Inside Sales has to gather and manage information regarding sales, products and statistics in order to formulate and apply action plans.
Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIES• Manage and administer all the Partners and Distributors of the assigned countries and advise them on commercial matters.
• Monitor all Partners, channels and Distributors in order to gather information regarding the status of renewals according to expiration dates (through calls), and to manage and execute those renewals.
• Respond to commercial queries received through the ESET website and by mail.
• Assign prospects and monitor them in order to close deals.
• Prepare commercial documents of the ESET products (such as licensing information, quotes, promotions, etc.), and send them to all the channels and Distributors so that they have the necessary materials to perform their commercial activities.
• Approve or reject the purchase orders entered by the Partners in the system, validating the data and prices.
• Provide Second-Level Commercial Support for home users.
• Recruit new channels (in countries without a Distributor) and verify their compliance with the administrative requirements necessary for their approval and registration as ESET Partners: to send and receive contracts; to control forms and other documents to be submitted by the future Partner.
• Organize and conduct webinars for the channels and Distributors: call the participants, prepare the materials to be presented (in PowerPoint), and deliver live seminars on topics related to the Area.
• Provide internal commercial support (generation of licenses, batches, reports) for the different Areas. document the different processes of the Area. develop, together with the assigned Partners, the strategy for account renewal.
• Develop, together with the assigned Partners, strategies to get new clients.
• Comply with the Information Security Policies and Directives defined by the Company.
• Integrate ESET Latin America's values into every decision and day-to-day behavior, making them a pillar of the corporate culture and transmitting them in every task.
• Scope: Regional (LATAM).
REQUIREMENTSEducation:• Full tertiary or partial university studies in Marketing, Administration, Public Relations or similar.
Experience:• From 1 to 3 years working experience in the Sales Area
Knowledge:• Sales skills and techniques
• Advanced use of Microsoft Office Package
Language:• English: intermediate
Personal characteristics:• Commercial orientation
• Negotiation and communication skills
• Service and support profile
ADDITIONAL INFORMATIONTravel:• 5% to 15 %
Benefits
Health & well-being
- Home Office
- Friday Flex
- Half a day per errand
- Flexible working hours
- Prepaid medicine
- GYM discount
- Free time due to menstrual rest
- Language lessons
- Flu vaccination
Family
- Birthday day off
- Day off for children´s birthday
- Parent´s school kit
- Flex time during adjustment to school
- 4th month payment for pregnant woman
- Extended adoption leave
- Extended leave for men
- Softlanding for pregnant women
Office
- Snacks and drinks machine
- Fruit in the office
- Integration events
Other
- Loyalty Benefit
- Reimbursement of services
- Kit Home Office
- Gifts on special dates
- Advanced tax refund
- Give More
- ESET in the world
- Graduation Award
Primary location
Buenos Aires
Additional locations
Time type
Full time
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages.
Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background.
And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it.
Put simply - when technology enables progress, ESET is here to protect it.
ESET - Progress. Protected.
Visit www.eset.com to learn more
