Inside Sales Representative

It’s your time, make it matter.

At Peterson, we partner with our customers to build the future. For over 85 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don’t just have a career, you have a purpose.

Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.

You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter.  Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters!

Job Description

Peterson Cat has a need for an Inside Sales Representative at our Hillsboro, OR location.

SUMMARY

This position will have responsibility for monitoring and providing sales coverage and support to Peterson’s small fleet customers. Contact will be made through both direct and indirect channels. The Inside Sales Representative (“ISR”) will be assigned their own customers for which they will be responsible for sales coverage and developing new business. Further, the ISR will be responsible for all walk-in customer opportunities. 

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

• Responsible for promoting and selling Cat equipment within an assigned territory.

• Responds to the needs of walk-in customers and prospects.

• Presents equipment quotes and finance options to all interested customers, assigned or prospects.

• Completes all required sales documentation including finance contracts.

• Makes minimum 80 out bound phone contacts per week.

• Accountable for Customer Relationship Management (“CRM”) input with assigned customers.

• Conducts proactive account management on assigned accounts by completing the customer profile function in Sales Link.

• Gathers and updates customer equipment lists.

• Uses Sales Link to document customer information, leads, activities and sales transactions.

• Recognizes and develops new prospects in the territory.  Provides informational brochures and other literature to inform customers and influence buying decisions.

• Informs customers of new product developments.

• Presents equipment features and benefits to customers, determines additional information needed to meet the customer’s specific needs.

• When appropriate provides written summary that includes the cost benefits to the customer by purchasing Caterpillar equipment and the equipment features and benefits compared to similar competition.

• Stay current on Cat and competitive products in order to offer the best solutions based on customer interests and concerns.

• Follows all sales processes and procedures.

• Partners with sales management to ensure marketing campaigns are relevant.

• Assists with customer surveys as needed.

• Works safely at all times, adheres to all applicable safety policies and complies with all company policies, procedures and standards.

• Maintains punctual, regular, and predictable attendance. 

QUALIFICATIONS

Associates Degree from a fully accredited college; and a minimum of three years of directly related sales experience, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.