Inside Sales Representative

Posted 14 Hours Ago
Be an Early Applicant
London, ON
43K Annually
Junior
Food • Manufacturing
The Role
The Inside Sales Representative provides customer service, order support, and strengthens customer relationships. Responsibilities include managing orders, coordinating deliveries, and supporting the sales team.
Summary Generated by Built In

Fresh Start Foods Canada Ltd.

Join one of the BEST teams in the Industry

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals: 

  • Who are customer centric
  • Who are able to deliver on their commitments
  • Who value individual excellence and collective performance
  • Who care and give back - sustainable agriculture, the environment, corporate citizenship
  • Who go above and beyond to provide options for our customers
  • Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience 

Fresh Start Foods is currently hiring a Full-Time Permanent Inside Sales Representative who is eager to work in a fast paced team oriented work environment at our London, Ontario location.

Position: Full Time, Permanent

Salary and Allowance: From $42,500/year plus uncapped sales commissions, and company paid cell phone

Schedule: Monday to Friday.

Position Summary:
The Inside Sales Representative provides friendly and efficient customer service, order processing and delivery support to customers via phone, email and internet. Strengthens customer relationships through strong product knowledge and product application, delivery coordination, and error resolution. 
Duties and Responsibilities:

  • Serves as liaison between the Outside Sales Representative and customer.
  • Develops and maintains customer relationships.
  • Supports and partners with assigned division and customer assignment.
  • Manages customer orders manually and completes timely callbacks/e-mails to discuss edits and confirm complete orders.
  • Maintain current knowledge of product and system status within divisions to assist Outside Sales Representatives and customers.
  • Serves as information resource to Outside Sales Representatives, on product related questions regarding inventory levels and general product information
  • Arranges exception deliveries in collaboration with Transportation departments, 3rd party order/delivery systems, aligned with Fresh Start Foods.
  • Supports Outside Sales Representatives with order entry.
  • Supports Sales penetration.
  • Performs other duties as assigned.

Qualifications:

  • Two years previous inside sales or customer service experience or an equivalent combination of education, training, and experience.
  • Must have excellent written, verbal, organizational and communication skills.
  • Must have the ability to multitask, prioritize and be able to work independently or within a team environment.
  • Highly motivated self starter with a focus on details and accuracy in a fast paced environment
  • Must be a strategic thinker, inquisitive, innovative, and creative in order to build relationships, network, link resources and apply business practices
  • Must have good customer service and time management skills.
  • Ability to problem solve and develop solutions on a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices
  • Understand government regulations and commodities
  • Ability to perform 10-key data entry

Fresh Start Foods offers a range of benefits, including: 

  • Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
  • Registered Retirement Savings Plan (RRSP) Matching Program
  • Annual Profit Sharing Bonus
  • Employee Family Assistance Program
  • Opportunities for career advancement
  • Employee Recognition Programs
  • Company-sponsored events (Family Picnic, Staff Celebration, BBQs)
  • Training opportunities
  • Annual Safety Boot Allowance Program 
  • Full-time hours
  • A team-oriented work environment
     

This is an existing vacancy

We thank all applicants for their interest, however only those selected for the next stage will be contacted.  Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.  All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:

For Jobs in British Columbia

[email protected]

For Jobs in Ontario

[email protected]

Use the words “Accommodation Request” in your subject line.

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The Company
London, , Ontario
172 Employees
On-site Workplace
Year Founded: 1993

What We Do

Fresh Start Foods continues to be the leading value added and fresh produce supplier in Canada. Building on 25 years of growth and success, we understand the importance of satisfying the essential stakeholders in your business.

We ensure that high quality and value is delivered from field to table. We understand the critical nature of fresh produce to your offering and work diligently to ensure you are able to exceed your customers expectations.

With several well positioned locations in both Eastern and Western Canada, we are truly national and well positioned to deliver the freshest product possible.

Fresh Start Foods has two additional companies within our food family, J.G. Fruits and Vegetables in Montreal distributes both whole and fresh cut fruit, vegetables and other related products. Our Eating New Creations facility in Mississauga focuses on meeting retail and food-service needs in the manufacturing and assembly of salad & meal kits, a variety of portioned salads, sandwiches, fruit cups and other portioned fresh and dry products. Fresh Start Foods continues to grow and innovate, serving food service and retail customers from coast to coast!

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals:
Who are customer centric
Who are able to deliver on their commitments
Who value individual excellence and collective performance
Who care and give back - sustainable agriculture, the environment, corporate citizenship
Who go above and beyond to provide options for our customers
Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience

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