Inside Sales Representative

About Us:

BW Flexible Systems is a global manufacturer of packaging systems that fill and bag thousands of food and non-food products. Our packaging systems are designed and manufactured to maximize the efficiency and lifetime value of our customers’ packaging lines. Our range of machinery includes form-fill-seal, feeding, bag filling and sealing, pouch-making equipment, flow-wrap, reclosable packaging solutions, palletizing, stretch-wrapping and more.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

GENERAL PURPOSE

The Inside Sales Representative is an integral part of the commercial sales organization supporting and contributing to the team’s success by providing world-class customer service. Representatives are responsible for building and maintaining customer relationships, understanding customer needs, and aligning them with applicable BWFS product offerings with a focus on selling BWFS upgrades and generating new and remanufactured equipment leads for Equipment Sales Executives. ** The territory for this role includes the West Coast and Mexico. The selected candidate will be expected to work core business hours aligned with the West Coast time zone.

RESPONSIBILITIES

• Achieve and/or exceed upgrade sales targets, through proactive selling.

• Develop a thorough knowledge of BWFS packaging equipment and service offerings. 

• Collaborate with various members of the commercial sales organization to build relationships within the existing customer base. 

• Submit leads for new and remanufactured equipment opportunities.

• Support the Equipment Sales Executives by helping manage projects, leads and equipment installations as needed.

• Supply customers with machine specifications for existing equipment and help them understand its current value.

• Understand a customer’s performance requirements and packaging challenges for a variety of applications.

• Propose solution options to address packaging challenges for customers by collaborating with BWFS engineers and Equipment Sales Executives. Depending on the situation, this may require coordinating product samples. 

• Cultivate effective business relationships and actively promote the entire spectrum of BWFS products and services. This would include replacement part sales, technical service, training, and the Total Cost of Ownership (TCO) Program.

• Utilize customer relationship management (CRM) system(s) to capture and maintain accurate records of customer contacts, activities, equipment install base, sales opportunities, and competitive information.

• Internally communicate competitive intelligence and customer activities to increase the company’s competitive edge in the marketplace.

MINIMUM QUALIFICATIONS

EDUCATION/EXPERIENCE

• Associate degree and minimum 5 years’ experience in sales or a sales support role or bachelor’s degree and minimum 3 years’ experience in sales or a sales support role.

KNOWLEDGE, SKILLS, ABILITIES

• Consistently deliver world class customer service.
• Generate profitable revenue growth by actively engaging new prospects and existing customers.
• Ability to understand mechanical drawings and basic schematics.
• Able to determine value pricing, understand customer contracts and resolve price objections.
• Collaboratively work in a team environment to achieve individual and team goals.
• Excellent organizational skills and strong attention to detail.
• Excellent communication skills, both oral and written.
• Ability to work in a fast-paced environment and establish key work priorities with minimal supervision.
• Proficient in Microsoft Office and ability to learn new applications as required.

OTHER

• Ability to periodically travel (15%)
• Must have valid driver’s license and a good driving record. 

PREFERRED

• Bilingual proficiency

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

BW Flexible Systems