Inside Sales Representative II

Work Schedule

First Shift (Days)

Environmental Conditions

Office

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Location/Division Specific Information

Specialty Diagnostics Group / ImmunoDiagnostic Division

Onsite at Portage, MI

The Immunodiagnostics Division (IDD) of Thermo Fisher Scientific strives to improve the management of allergy, asthma, and autoimmune diseases by providing healthcare professionals with sophisticated diagnostics technologies and clinical expertise. Our key businesses: allergy, autoimmunity, and systems.

This is a site-based account manager sales position driving demand for the ImmunoCAP product line with health care providers. The candidate will be provided the opportunity to learn and develop skills vital to perform all job duties at our Portage, MI site 5 days per week.

How will you make an impact?

This position is crafted to promote the development of the successful candidate who has achieved the academic requirements, may have practical healthcare experience and has demonstrated a sales competence applicable to the position, but may lack sales experience in the healthcare industry.

What will you do?

PLAN PERFORMANCE & SALES SKILLS: Consistently achieve or exceed the territory sales plan by maintaining existing business, developing incremental business in existing accounts, and collaborating with customer sales teams for targeted initiatives.

Demonstrate use of selling skills via phone or virtual platforms, such as making good opening statements, connecting with the customer, building relationships, asking open-ended and high gain questions to determine needs.

ACCOUNT MANAGEMENT & COMMUNICATION: Use Needs Based Selling techniques within assigned accounts while incorporating the total office call to increase test volume and aid healthcare providers in test result interpretation. Develop, write, and implement a business plan for managing assigned territory annually, updated quarterly. Host & assist customer facing meetings & events (i.e. vendor shows, seminars etc.); be able to travel at a maximum quarterly.

Maintain and increase current customer database through Thermo Fisher’s customer relations management (CRM) software (Salesforce). Use system completely to fulfill management expectations for recording and using customer and sales information. Use data sources to analyze and capitalize on territory opportunities with the greatest value.

Communicate key competitive activities, trends, and changing customer development plans and priorities, to include healthcare providers and lab customer feedback. Communicate account objectives and action plans to management via weekly calls, reports & other communication vehicles.

SALES TRAINING: Participate in programs as presented by the company to develop appropriate selling skills consistent with the Thermo Fisher philosophy, policies and procedures. Overnight travel may be required for these trainings & meetings.

PRODUCT KNOWLEDGE & TECHNICAL COMPREHENSION: Understand and use product features, benefits and applications to optimally promote and drive demand.

How will you get here?

Education

• Bachelor’s degree required

Experience

• 1+ year selling and/or customer contact experience
• Digital literacy in MS Word, Excel, Outlook, PowerPoint, or like programs required

Knowledge, Skills, Abilities

• Must possess strong interpersonal, verbal & written communication & presentation skills.
• Able to work with ease both independently and collaboratively.
• Demonstrate a positive demeanor and desire to succeed with a proven record of establishing goals and achieving results
• Must possess the organizational skills to multi-task & work in a highly matrixed environment.
• Exhibit a high degree of flexibility to adapt in a constantly evolving environment
• Overnight travel may be required for customer visits, trainings & meetings.
• Demonstrate the 4i values of Thermo Fisher Scientific – Integrity, Intensity, Innovation, and Involvement
• 10-7pm work schedule may be implemented upon completion of new-hire onboarding period

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve sophisticated scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.