Inside Sales - PVF

Posted 21 Days Ago
Be an Early Applicant
Cleveland, OH
Entry level
Other
The Role
Inside Sales Associates at Famous Supply provide exceptional customer service by assisting contractor customers with their orders and materials needs. They manage open orders, process bids, and learn about new products while ensuring customer satisfaction and timely service.
Summary Generated by Built In

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.

Inside Sales Associates provide superior service to Famous Supply customers via phone, the Famous Way. Inside Sales Associates get contractor customers the materials they need, where they need them, when they need them so they can complete their job.

Primary Job Responsibilities

  • Provide friendly and helpful customer service
  • Understand customer needs
  • Provide the products and solutions to meet customer needs
  • Process and schedule customer orders
  • Manage Open Orders and customer Bids
  • Willing to learn new products and customer processes

Required Experience and Skills

  • Technical Plumbing knowledge
  • Technical PVF, Valve application knowledge 
  • Customer service mindset
  • Ability to use computer
  • Ability to work in a fast-paced environment
  • Ability to be flexible and work in a team environment 
The Company
HQ: Akron, OH
378 Employees
On-site Workplace
Year Founded: 1933

What We Do

Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products.

Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University.

Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base.

Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.

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