Inside Sales Performance Coach

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
An Inside Sales Performance Coach in Sales Acceleration will be a front-line leader supporting core sales skill, process, and product coaching within their supported team. As a member of the Sales Acceleration team at CarGurus, this performance coach will focus on IC level coaching and development through small group workshops, 1:1 coaching sessions, and onboarding training.
What you'll do

• Lead coaching efforts that improve front-line mastery of core sales skills: Delivering tailored 1:1 and small group coaching sessions, with an emphasis on core sales competencies.
• Drive skills certification: Oversee skill certifications to ensure organizational capabilities are met and maintained, while staying relevant to current market conditions and dealer-partner needs.
• Facilitate large group training: Host and lead large-scale training sessions when necessary to address group-wide skill gaps or process changes.
• Leverage tools & data: Use reporting tools to identify trends, opportunities, and risks. Present these insights clearly, ensuring they are actionable for sales teams. Stay current on the capabilities of sales tools while coaching towards effective utilization of sales tools
• Champion organizational growth: Foster a culture of continuous improvement through clear communication, collaboration, and structured feedback.

What you'll bring

• Exceptional discovery and storytelling abilities, using data to drive clear, actionable insights. Strong communicator capable of simplifying complex information.
• 4+ years in a B2B quota-carrying role. Proficiency in SFDC, CRM Analytics, and Looker a plus; you understand how to build and read reports to deliver clear and actionable insights. Awareness of the Automotive Dealer Industry is preferred, and experience coaching or leading group training is a plus.
• You view positive attitudes as a leadership trait, presenting yourself as deeply engaged, and committed to growth.
• Prior Results: You have shown consistent top performance in previous sales roles. You have a reputation as a capable peer coach who can give and receive feedback constructively.
• You are organized and disciplined in day-to-day execution and someone who values in-person collaboration.

Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid