Inside Sales Engineer

Posted 18 Days Ago
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Maia, Porto
Entry level
Industrial • Manufacturing
The Role
As an Inside Sales Engineer, you'll manage current accounts, qualify new leads, create quotes, and maintain customer data, ensuring excellent customer service while collaborating with various teams.
Summary Generated by Built In

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

Inside Sales Engineer

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. 

Primary responsibilities

  • To manage the day-to-day business of existing ‘C’ and ‘D’ accounts and provide technical guidance to customer’s on HBK products.

  • Qualify new leads / prospects, assess their sales potential (‘A’, ‘B’, ‘C’…) and route them to the appropriate IP sales channel accordingly.

  • Create quotes within our CRM Systems or HBK Shop

  • Maintain up to date customers/prospects contact information including industry and interests of the customers within the CRM

  • Direct customer requests to repair, calibration , engineering, service and academy if need be

  • close contact with Account Managers, Sales Specialists and Customer Care Agents.

Qualifications

  • Technical or commercial professional background with high interest in technical topics .

  • Ability to adapt to changing digital requirements.

  • Proficiency in English + German OR Portuguese + English + Spanish + French

  • Good communicator: friendly disposition with emphasis on excellent customer service

  • Strong commercial acumen with a customer-centric approach.

  • Excellent verbal and written communication skills, particularly over the phone.

  • Proficiency in IT tools such as Microsoft® Office and CRM systems (SAP and Salesforce), e-commerce platforms

  • Positive attitude towards technical sales with a collaborative spirit.

  • Digital native is an advantage.

  • Organised and methodical

Location: remote work within Portugal, or, if the preference is to be in the office, our site is located in Porto area.

We offer

Freedom with responsibility is the framework for HBK’s employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.

One company – HBK

On 1 January 2019, Brüel & Kjær and HBM merged their activities into a new company called HBK (Hottinger Brüel & Kjær). With more than 3,500 employees worldwide and production facilities in Denmark, Germany, the UK, the USA, China and Portugal and presence in 80 countries, HBK is a leading player in the test and measurement area. For further info please visit www.hbkworld.com.

HBK is a division of Spectris plc, a UK-based productivity-enhancing instrumentation and controls company serving leading aerospace, automotive, medical, and other customers. Spectris plc is listed on the London Stock Exchange.

 

Top Skills

Crm Systems
MS Office
Salesforce
SAP
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The Company
HQ: London
1,244 Employees
On-site Workplace
Year Founded: 1942

What We Do

Hottinger Brüel & Kjær was founded in 2019, when HBM and Brüel & Kjær merged their activities into a new company.

Both companies are market leaders in their respective disciplines – Brüel & Kjær in sound and vibration and HBM in reliability, durability, propulsion efficiency and weighing. Together, they cover the complete product physics domain. In technical terms, Brüel & Kjær is the frequency domain expert and HBM the time domain expert.

HBK helps its customers reduce time-to-market by simultaneously performing tests, retrieving and analyzing data, aiding decision-making

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