Inside Sales Coordinator Italy

Posted 5 Hours Ago
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Alberi, Parma
Mid level
Design
The Role
The Inside Sales Coordinator at TOMRA will support the sales team by managing customer profiles in CRM, identifying business opportunities, engaging with customers, organizing sales documents, and providing administrative support. This role includes conducting sales analysis, preparing reports, and assisting with customer interactions and events.
Summary Generated by Built In

Descrizione dell'azienda

Why TOMRA?

TOMRA is a world leader in optical and electronic sorting equipment. TOMRA Sorting Solutions is a dynamic company with an outstanding product line and an excellent level of customer satisfaction.

Why is it worthwhile to start and stay at TOMRA? Quite simply, we are a steadily growing international company that has retained its family atmosphere. Our corporate culture is Norwegian, which means there is no hierarchical thinking. If you are interested in titles and hierarchy you are at the wrong place here. We see a bright future in economic terms. Aside from that, it´s nice to know that our recycling machines are helping to make the world cleaner.

At TOMRA, we place significant emphasis on maximizing resource value and utilization, which contributes to the concept of the circular economy: an economic system designed to keep products, components and materials at their highest value throughout their life cycles within a closed loop.

Technology plays a crucial role in achieving this, with advances in certain fields helping to bring about new approaches that can help maximize the value of resources and – crucially – reduce waste.

OUR ROLE

TOMRA’s sensor-based solutions play a key role in optimizing resource productivity, particularly in the fields of waste management and recycling, where sensor-based technology can be used to increase precision and streamline processes.

To achieve the ambitious aim of a circular economy, it is necessary to employ state-of-the-art approaches that push boundaries, and TOMRA’s reverse vending and waste sorting solutions help to achieve this by recovering materials and providing valuable insight into the composition of these materials.

The result is a greater understanding of where efficiencies can be made to minimize costs and waste, and better utilize resources within a closed loop – further mitigating the impact of CO2 and other emissions and inefficiencies.

Descrizione del lavoro

Job Description

Your responsibilities include:

  • Support the sales team by managing business opportunities and customer profiles in CRM, working closely with Area Sales Managers (ASM).
  • Identify and nurture potential business opportunities (under 40% probability) to drive growth.
  • Engage with customers through outbound calls, answering enquiries, and ensuring excellent product knowledge.
  • Assist in maintaining and organising sales documents, product updates, and offers.
  • Accompany ASMs on occasional customer visits (mainly KAC) to strengthen relationships and add value.
  • Ensure compliance with sales, finance, and legal policies.
  • Provide administrative and project support, including preparing offers, flow charts, mass balance reports, and order confirmations.
  • Coordinate sales projects, ensuring deadlines are met and documentation is properly handled.
  • Conduct sales analysis, generate reports, and prepare presentations as needed.
  • Collaborate with internal departments and support the sales team with ad hoc tasks.
  • Help organise and participate in local events, exhibitions, and fairs, representing the company at booths.
  • Coordinate customer tests/demos, liaise with test centres, arrange logistics, and manage sample shipments.
  • Assist in updating and translating company materials, including offers, reports, brochures, and website content.
  • Facilitate risk assessments for entry into new markets, coordinating with finance, compliance, export, production, R&D, and sales teams.

Qualifiche

Qualifications

  • Bachelor’s degree business or technical school/university
  • Minimum 3 years’ experience in inside sales positions or experience in selling B2B
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), CRM experience is preferred.
  • Excellent communication skills, both verbal and written.
  • Excellent customer service skills
  • Able to multitask, prioritise, and manage time efficiently.
  • Knowledge of sales process from initiation to close is preferable.
  • Analytical and organisational skills
  • Speaks fluent English and Italian

Informazioni aggiuntive

In addition to a competitive salary and bonus plan we offer:

  • Coaching (IDP – Individual Development Program)
  • Full training 
  • Flexible working arrangements
  • Invitation to company events

TOMRA Website: https://www.tomra.com

*TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

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The Company
HQ: West Sacramento, CA
2,366 Employees
On-site Workplace
Year Founded: 1972

What We Do

TOMRA was founded on an innovation in 1972 that began with the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides technology-led solutions that enable the circular economy with advanced collection and sorting systems that optimize resource recovery and minimize waste in the food, recycling and mining industries.

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