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The Internal Account Manager 1 is mainly channel driven, office based and when appropriate, visiting customers, participating in exhibitions and events. The IAM manages assigned distributors in the region and will engage and support the day-to-day business, projects, marketing etc. and when needed, engage and assist end-users.
Working jointly with the regional team of internal and territory account manager and BU manager, in order to achieve the set targets.
Managing incoming leads from various sources, identify potential opportunities and develop new business; or pass on qualified leads if it requires the attention of an external commercial person.
Dedicated accounts: manage assigned accounts and have individual revenue targets, as well as regional team targets.
Teamed accounts: manage joint distributor accounts with no individual revenue targets but instead regional revenue target.
The Internal Account Manager 1 is mainly channel driven, office based and when appropriate, visiting customers, participating in exhibitions and events. The IAM manages assigned distributors in the region and will engage and support the day-to-day business, projects, marketing etc. and when needed, engage and assist end-users.
ESSENTIAL RESPONSIBILITIES:
- Drives growth with channel accounts by introducing Panduit products and solutions and identify/win new projects. Convert business from competitors and increase flow business. Maintain good relationships with Channel partners and provide support for specific needs; identify further business opportunities. (50%)
- Follows-up leads, convert leads into opportunities and revenue by closing deals. Lead generation (cold calling, research, and other sources) in order to contribute to the organic commercial growth target. Analyse client portfolio/development with the preparation of corresponding activities and follow-up of those actions. Regular service calls and query of customer satisfaction. (20%)
- Complies with internal regulations and procedures. Ensure all relevant data is kept/ updated within the CRM system accurately and in a timely manner. Permanent follow-up of leads and opportunities. Update the figures in CRM accordingly and manage/ increase the pipeline. (10%)
- Works in partnership with Marketing and Business Units to ensure campaigns are relevant and useful to the target audience. (10%)
- Exchanges information and has day-to-day cooperation with other company employees and departments, including Account Management Team, Marketing, Pricing, and Customer Service. Will adhere to appropriate account management methodology and processes for the Internal Account Management organization. (10%)
EDUCATION AND EXPERIENCE:
- Preferred Degree: Bachelor’s Degree
- Years of Experience: 2-4 years
TRAVEL REQUIREMENTS:
- 10%
Work Shift Day (Colombia)
Top Skills
What We Do
Panduit was born from innovation. In 1955, we launched our first product: Panduct Wiring Duct, a new invention that uniquely organized control panel wiring and allowed new wires to be added quickly and neatly. Since that time Panduit has introduced thousands of problem solving new products and remained committed to providing innovative electrical and network infrastructure solutions.
Today, customers look to Panduit as a trusted advisor who works with them to address their most critical business challenges within their Data Center, Enterprise, and Industrial environments. Our proven reputation for quality and technology leadership coupled with a robust ecosystem of partners across the world enables Panduit to deliver comprehensive solutions that unify the physical infrastructure to help our customers achieve operational and financial goals.