Inside Channel Manager

Posted 10 Hours Ago
Be an Early Applicant
Bethpage, NY
49K-80K Annually
Senior level
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Where local is big time.
The Role
The Inside Channel Manager is responsible for recruiting, training, and supervising a team of indirect agents to meet sales goals. This position involves developing sales plans, maintaining high performance in the team, and collaborating with partners to enhance sales and customer experience.
Summary Generated by Built In

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Sr. Channel Manager ( or Channel Manager- depending on experience) is responsible for recruiting, training and supervising a team of Indirect Agents within the Partner Sales Channel. Required to meet and exceed all sales goals in order to grow the subscriber base. Assist in the development of sales plans and budgets that are aligned with the Channel Partner departmental goals. Identifies opportunities to improve overall performance and acts quickly to implement effective action plans.
Responsibilities

  • Actively and consistently support all efforts to simplify and enhance both the partner and the end customer experience
  • Build and maintain a high performing team by recruiting, training, coaching and developing teams of actively selling agent partners.
  • Train and educate agent partners on new promotions, products, and corporate initiatives
  • Collaborate with national partners to continuously improve sales, customer experience, and the relationship with Altice USA Core staff
  • Create, develop and coordinate promotional and incentive ideas to reach goals.
  • Interface with various sales channels for set up and staffing of special events
  • Protect assets by maintaining an accurate inventory of Altice USA company equipment at all times
  • Ability to make recruitment decisions as well as recommendations for agent action as appropriate and in alignment with company policy
  • Responsible for expense reconciliation, compensation and budget preparation for the Partner Sales Channel
  • Protect assets by maintaining an accurate inventory of Altice USA company equipment at all times
  • Remain current and knowledgeable on all pricing, offers, products and services and develop and deliver sales meetings to ensure the knowledge level of the team while maintaining focus on attainment of sales goals
  • Perform other duties as may be required by Director


Qualifications

  • BA/BS Business, Marketing, Finance, Technology, or related field
  • Minimum of 5 years relevant channel experience
  • Advanced excel and PowerPoint skillset
  • Ability to analyze operational and financial data
  • Ability to use data to identify marketing opportunities and targets
  • Ability to make recommendations on strategic direction based on data
  • Ability to develop compelling strategic narratives and present findings to Sr. Leadership
  • Experience driving large cross-functional operational projects to completion on time & within budget
  • Confident in communicating vision, status, and performance metrics to key stakeholders
  • Experience disseminating results via visualization and reporting technologies
  • Outside the box thinking with a proactive approach to problem solving
  • Interpersonal skills with the ability to work with various functional areas
  • Strategic thinker with understanding of marketing & sales mechanics
  • Understands a revenue driven culture and is focused on maximizing growth
  • Ability to work well in a fast-paced environment and easily adapt to change
  • Results oriented with a positive attitude
  • Highly organized and able to handle multiple projects simultaneously while managing timeliness/priority of deliverables
  • A roll-up-your-sleeves & jump right in attitude
  • Passion to make a significant contribution to the business
  • Great attention to detail
  • Valid driver's license and ability to meet Altice USA's motor vehicle requirements
  • Prefer recent sales experience within partners such as Sony, Samsung, Ingram Micro, TechData, Johnson Controls or similar companies


At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $48,949.00 - $80,416.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

Top Skills

Excel
PowerPoint

What the Team is Saying

Erin
Bobbie
Samantha
The Company
HQ: Long Island City, NY
9,000 Employees
Hybrid Workplace
Year Founded: 1973

What We Do

We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.

We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.

New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.

Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.

Why Work With Us

Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!

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Optimum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQLong Island City, NY
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Bethpage, NY
Bronx, NY
Flagstaff, AZ
Greenville, NC
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Plano, TX
Scott Depot, WV
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