Innovation Lab Leader

Posted 12 Days Ago
Be an Early Applicant
Milwaukee, WI
Hybrid
123K-229K Annually
Senior level
Fintech • Insurance • Financial Services
Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
The Innovation Lab Leader will design and lead an incubator for HR innovations, focusing on AI use cases and driving measurable business value through strategic initiatives and collaboration.
Summary Generated by Built In

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
About the Role
The Innovation Lab Leader role is a high-impact leadership role responsible for designing, launching, and leading the People function's Innovation Lab-a strategic incubator for pioneering ideas that advance people priorities. Initially focused on AI use cases in HR, the lab will bring teams together to brainstorm, ideate, articulate, prototype, incubate, and evaluate innovation ideas before transitioning them to other teams for execution.
This role requires a visionary yet hands-on leader who can establish and facilitate a structured, high-impact innovation pipeline-curating and refining ideas that deliver measurable business value. The ideal candidate brings expertise in innovation, strategy, and transformation, fluency in digital and AI trends, and a proven ability to mobilize cross-functional teams in a complex, matrixed enterprise.
Key Responsibilities

  • Build and lead the Innovation Lab , defining its vision, governance, and operating model to align with the People function's strategic priorities.
  • Develop success metrics to track the lab's impact, ensuring transparency and accountability in outcomes from idea generation to execution.
  • Develop a robust selection process for lab participants, ensuring a mix of perspectives, skills, and experiences.
  • Curate and run structured ideation sessions , workshops, and incubators, ensuring diverse participation and creative problem-solving.
  • Establish and maintain a pipeline of high-impact ideas , balancing desirability, feasibility, and viability while driving tangible business outcomes.
  • Facilitate the end-to-end innovation process , from idea generation to refinement and prioritization , ensuring the strongest ideas are vetted and handed off for execution.
  • Foster strong internal and external partnerships to accelerate idea refinement and implementation.
  • Continuously iterate on lab methodologies based on stakeholder feedback, evolving best practices, and business needs.
  • Craft compelling business cases that articulate the value and viability of lab-generated ideas, gaining executive sponsorship and buy-in.
  • Facilitate executive briefings, stakeholder engagement sessions, and leadership forums to drive visibility and credibility for the lab's work.


The Ideal Candidate
You are a strategic facilitator and orchestrator of innovation -a leader who thrives in ambiguity, translates vision into action, and builds high-performing, collaborative environments. You have deep experience leading innovation and transformation initiatives , ensuring the right ideas move forward and deliver measurable impact.
Key Qualifications & Experience

  • 7+ years of experience in innovation, strategy, digital transformation, HR, or a related field .
  • Strong AI fluency -not as a technologist, but as a strategic thinker who understands its applications in HR.
  • Proven ability to build and scale new teams or initiatives , particularly in large, matrixed organizations.
  • Exceptional facilitation and collaboration skills , with experience leading brainstorming, ideation, and prioritization sessions.
  • Strong business acumen , with the ability to craft persuasive business cases and influence senior leaders.
  • Experience in HR, or a strong ability to assess HR-relevant innovation opportunities .
  • Background in human-centered design, agile innovation, or structured problem-solving methodologies preferred.


Leadership Attributes

  • Visionary & Pragmatic - You inspire bold thinking while ensuring execution and impact.
  • Influential & Persuasive - You build trust and drive change without direct authority.
  • Master Facilitator - You create dynamic, engaging ideation environments that surface the best ideas.
  • Pipeline Owner & Orchestrator - You maintain a steady flow of high-quality, prioritized ideas for execution.
  • Agile & Adaptive - You navigate ambiguity and pivot when needed.
  • Data-Driven & Results-Oriented - You quantify success and drive accountability.


#LI-Hybrid
Compensation Range:
Pay Range - Start:
$123,480.00
Pay Range - End:
$229,320.00
Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.
Job Posting End Date:
The timeline for this job posting may be shortened or extended based on organizational needs
Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups

Top Skills

Agile Innovation
AI
Digital Transformation
Human-Centered Design
Structured Problem-Solving Methodologies

What the Team is Saying

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The Company
HQ: Milwaukee, WI
8,400 Employees
Hybrid Workplace
Year Founded: 1857

What We Do

You’ll Like It Here

At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years.

Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs.

We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/

Why Work With Us

We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community. 

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About our Teams

Northwestern Mutual Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.

Typical time on-site: Flexible
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HQMilwaukee, WI
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New York, NY
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