Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
El/la Ingeniero/a de Implementación L2 es responsable de garantizar que los requisitos de las soluciones de los clientes se resuelvan de acuerdo con los Acuerdos de Nivel de Servicio (SLA).
Este puesto realiza configuraciones, instalaciones de acciones y atiende incidencias de rotura/reparación.
What you'll be doing
PRINCIPALES RESPONSABILIDADES
- Participación en proyectos tecnológicos generando documentación técnica y de Ingeniería (HLD, LLD, BOM, Configuraciones entre otros)
- Participar en el proceso de change management (CAB) para asegurar la aprobación de cambios.
- Brindar asesoramiento experto sobre la arquitectura tecnológica de las soluciones de los proveedores y su alineación con los estándares de cliente
- Apoyar el proceso de identificación y solución de problemas técnicos de la especialidad técnica en conjunto con cliente
- Velar por el cumplimiento de los estándares corporativos de cliente correspondiente a Tecnología.
- Realizar informes periódicos de capacidad de la infraestructura sobre servicio de redes y servicios críticos.
- Apoyar incidentes mayores entregar el apoyo necesario para la solución inmediata.
REQUISITOS EXCLUYENTES
- Estudios técnicos y/o profesionales en Informática, Telecomunicaciones, Conectividad y Redes, Eléctrica, Electrónica o afines.
- Experiencia de al menos 5 años en roles de diseño de soluciones de conectividad.
- CCNA o CCNP, y/o Huawei, Juniper, Fortinet.
- Inglés nivel intermedio.
Workplace type:
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Top Skills
What We Do
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity
