Infrastructure and Operations Lead - ANZ

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At WPP we’re reinventing creativity on an ever-broader canvas, bringing together unrivalled talent, resources, and skills to provide an integrated offer of communications, experience, commerce, and technology for clients.

It’s our people who make the company, and what we do, extraordinary. We champion an open and optimistic workplace, where everyone has the chance to thrive and shine. We foster and celebrate an inclusive culture of belonging, one that embraces diverse thought and individual expression.

Find out more about us including some of the work we’re doing to build better futures for our people, planet, clients, and communities: https://www.wpp.com/about.

Job Summary:

Working closely with the Head of Infrastructure and Operations – APAC, the Infrastructure and Operations Lead - ANZ is responsible for overseeing the WPP network infrastructure, security, compliance and network operations in the Australian / New Zealand market across the WPP Estate across multiple locations. It requires a deep understanding of network architecture, cloud services, storage services, and system administration and compliance to ensure the seamless operation of IT services.

What you will be doing :

• Leadership: Lead and manage a team of Infrastructure and Operations professionals.
• Project Management: Oversee and coordinate various projects such as vulnerability remediation, cloud migration, and network refresh and transformation.
• Implementation: Implement scalable infrastructure solutions based on Global Standards to support the business operations.
• System Administration: Oversee the manage and maintaining of servers, networks, and cloud services to ensure optimal performance and security.
• Network Management: Oversee the configuration and maintenance of network devices, including routers, switches, and firewalls.
• Security and Compliance: Implement and monitor security measures to protect the organization's data and IT assets. Work with compliance teams in monitoring and resolution points and reporting
• Collaboration: Foster strong relationships with WPP business stakeholders, Enterprise Technology staff, and project managers to ensure alignment of business requirements and successful project delivery.
• Communication: Maintain constant communication with tech leads and other stakeholders to ensure requirements are met and expectations are managed.
• Strategic Planning: Implement strategic plans for the operation, including security compliance, asset management, and technology efficiency.
• Monitoring and Reporting: Oversee the routine monitoring, logging, and reporting tasks, taking defined action on problems. Provide regular updates and reports on project progress, team performance, and strategic initiatives.
• Troubleshooting: Diagnose and resolve infrastructure-related issues promptly to minimize downtime.
• Documentation: Maintain comprehensive documentation of infrastructure configurations, processes, and procedures.
• Regional Coordination: Working closely with the Infrastructure and Operations Lead as well as peers in regional teams to ensure consistent infrastructure standards and practices across all locations.
• Compliance: Work with local and regional teams on WPP ET compliance ensuring WPP Australia’s continued compliance record.
• Team Player: Be a mentor for staff and share experience to help them grow.

What you'll need:

• Proven experience in leading and managing teams.
• Strong project management skills with a track record of successful project delivery.
• Technical expertise in network architecture, cloud services (e.g., AWS, Box, Azure), and system administration.
• Excellent communication and interpersonal skills.
• Ability to develop and implement strategic plans.
• Knowledge of security compliance and vulnerability remediation.
• Strong analytical skills to identify and resolve infrastructure issues effectively.
• Flexibility to work in a fast-paced and dynamic environment.
• Understanding of regional IT requirements and challenges.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

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