Information System Specialist - 20hr Days

***This position has the opportunity for a remote setting, but candidate must be located within a 1(one) hour commute from the hospital to be readily available for any events requiring on-site demands.

As part of the Imaging PACS team, this position: 

• Under the general guidance of the PACs Systems Coordinator, maintains the PACS (Picture Archive Communication System), keeps the system operating at maximum efficiency, applies upgrades, tests for problems and troubleshoots.   

• Maintain Radiology Information System by monitoring the interface work queue, running reports, addressing patient information issues between IT and other radiology systems, assisting modality technologists with workflow, and interacting with the Lahey Radiant team. 

• Supports voice recognition dictation system, which includes managing radiologist templates and creation of macros 

• Tests upgrades, patches, and new implementations with vendors. Creates test plans for submission to system-wide change control. 

• Orients and trains staff as necessary for department and role specific use of information systems like RIS, PACS and voice.  Recommends and implements changes to maximize system efficiency, maintains documentations, and enhance  the maximization, maintenance documentation, training and enhancement of the Radiology Information System (RIS) and other information systems utilized in the department.  Trains staff.  Collaborates with PACs Systems Coordinator and the IS department to maximize workflow improvement and ensures compliance with established protocols and accreditation standards. 

• Acts as a liaison between Winchester Imaging and Lahey Health Systems with regard to system dictionaries. Assists department users with problem resolution, by providing advice and troubleshooting issues. Provides training, advice and direction to department staff on use of computer applications.  Explains and/or demonstrates appropriate techniques or methods. 

• Diagnoses and resolves problems related to module as needed.  Escalates and/or communicates with the system level. 

• Advises, updates and notifies Radiology management and staff of computer information, changes, and downtime. 

• Maintains necessary records and documentation of software compliance and accuracy. 

• Provides proper documentation of upgrades and communicates the changes to necessary end users.  Creates and runs clinical reports for Radiology Services as requested. 

• Develops, communicates, and implements radiology information policies and procedures to support Radiology functions. 

• Reviews and updates computer procedure manuals to meet accreditation requirements. 

• Reviews and maintains the department charge-master and works with Lahey Health in  maintaining compliance and ensuring appropriate coding and billing. 

• Maintains knowledge of new technology or procedures in the department by reading appropriate literature and/or attending seminars and lectures.