Information Security Operations Engineer II

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. We're the most-visited car-shopping site in the US and we are growing fast in our international markets. Ready to come along for the ride?
Our Information Security Operations Engineer II will report into our Security Operations Manager and be responsible for securing the organization's infrastructure. You will closely collaborate with other Security Engineers to continuously improve and develop our digital security posture. This includes managing alerts, incidents, and projects focused on the holistic security of CarGurus cloud infrastructure and corporate endpoints
Our SecOps Engineer will be utilizing our CSPM, security logging, monitoring and SIEM solutions, and acting as one point of contact for the security incident response team (SIRT). Monitoring, triaging and remediating security events while simultaneously improving threat detection logic is imperative to helping reduce risk exposure to our business.
What you'll do
70% Security Operations

• Manage escalations from security tools (SIEM, CSPM) and our MDR provider, responding to alerts, and improving processes.
• Monitor and manage security alerts across a variety of systems, including:
• Operating Systems
• Firewalls
• VPNs
• DLP
• Monitor and manage security alerts across our cloud infrastructure, via our CSPM tooling.
• Evaluate new security products and solutions
• Build and deploy SOAR automated responses.
• Support our Vulnerability Management Program, including monitoring and updating tools and systems.

20% Security Incident Response

• Provide Technical Support and Oversight to incident response activities
• Respond to incidents, including:
• Account takeover
• Fraud
• Malware
• DDoS and other Web-based attacks
• Internal Data Abuse
• Improve the incident response process by writing clear and constructive retrospectives
• Participate in Tabletop Exercises
• Participate in business continuity and disaster planning

10% Vulnerability Management

• Provide support to the Security Operations Vulnerability Management Program

What you'll bring

• Bachelor's Degree or equivalent combination of education and experience in Information Security, Computer Science, Management Information Systems or related curriculum
• 3-5 years of experience securing cloud agnostic infrastructure (AWS, Azure, GCP) and datastores (MySQL, MongoDB, RDS) including use of automation and container deployment (Docker, Kubernetes, Terraform, Chef, Puppet)
• Experience managing an IDS, SIEM and vulnerability management solutions in a hybrid environment
• Proficient in system hardening and patch management strategies
• History of working on a Security Incident Response Team (SIRT)
• Familiarity with security frameworks and risk-based security programs
• Proactively tie technical security risks and to tactical organizational activities and goals
• Clearly articulate issues and communicate in an effective and personable manner
• Adjust quickly to the security needs of a highly agile organization
• Build relationships across multiple business units to inform and education security best practices

Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid