Inflight Base Supervisor - AVL

Posted Yesterday
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Fletcher, NC
50K-67K Annually
Mid level
Aerospace • Transportation
The Role
Inflight Base Supervisors manage the daily operations and performance of Flight Attendants, ensuring safety and adherence to company standards. They are responsible for coaching, hiring, and handling grievances, while also leading initiatives to achieve operational goals. These roles require effective communication and flexibility to manage irregular operations.
Summary Generated by Built In

Summary

Inflight Base Supervisors are the direct contact and support for our Flight Attendants. They work in an airport environment and in a front-line capacity to manage the day-to-day needs, performance and safety of Allegiant Flight Attendants with an emphasis on our Company’s principles and values.


Visa Sponsorship Available: No

Minimum Requirements:

Combination of Education and Experience will be considered.

Must be authorized to work in the US as defined by the Immigration Act of 1986.

Must pass a Criminal Background Check.


Education: High School Diploma/GED

Education Details: Associate's Degree in related field or equivalent experience


Years of Experience:

Minimum one (1) year experience as a flight attendant

Minimum two (2) years' experience of managing people

Minimum one (1) year experience managing in a union environment


•Must pass Allegiant Flight Attendant Training and maintain currency.

• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.

•Federal Aviation Regulations (FARs) knowledge.

•Proficient with Microsoft Office Products.


Preferred Requirements

• Ability to communicate effectively with a dispersed workforce.

• Ability to handle a large internal and external client base.

• Ability to work autonomously, with minimal supervision.


Job Duties

• Lead initiatives to achieve on-time performance goals set for your base/region

• Execute daily, weekly and monthly operational plans and respond to irregular operations as needed

•Work flexible hours and be available during evenings, weekends and holidays to handle irregular operations and flight interruptions

•Coach and develop flight attendants to reach and exceed expected performance levels

•Conduct fact-finding and investigation meetings and accountable to timely and accurate grievance processes

• Hire and terminate Flight Attendants

• Promotion of safety and compliance with all regulatory and Company requirements

•Knowledgeable of key base and department metrics and performance indicators and the department’s performance relative to them

•Conduct delay investigations and perform line checks on-board revenue flights

• Interpret contract language as it pertains to day-to-day operations

• Maintain accurate employment files of Flight Attendants

• Ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities as appropriate.

• Model Allegiant’s customer service standards in personal actions and when providing leadership direction.

• Other duties as assigned.


Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.


Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.


EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.


Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs

The Company
Las Vegas, NV
2,400 Employees
On-site Workplace
Year Founded: 1999

What We Do

Las Vegas-based Allegiant (NASDAQ: ALGT) is focused on linking travelers in small cities to world-class leisure destinations. The airline offers industry-low fares on an all-jet fleet while also offering other travel-related products such as hotel rooms and rental cars. All can be purchased only through the company website, Allegiant.com. Beginning with one aircraft and one route in 1999, the company has grown to more than 92 aircraft and 350 routes across the country with base airfares less than half the cost of the average domestic roundtrip ticket.

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