Position Summary...Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
What you'll do...
About Team:
REO (Reliability Engineering & Operations) is a horizontal function responsible for Site reliability across multiple business segments (Walmart US, Intl) through a set of core services:
- Command & Control Centre (Incident Management, & Production control)
- Service Management (Change & Problem Management)
- Site Reliability Engineering (Building and maintaining solutions for observability and recoverability)
- Performance Engineering (Site Performance Certification & Optimization)
What you'll do:
As a Command and Control Center (CCC) Technical Duty Officer(TDO) within the Omni Tech Group, you will work with other Technical Duty Officers(TDO) and Site Reliability Operators(SRO), SRE, DevOps and Engineering practitioners to manage mission-critical infrastructure, tools, and processes that will ensure highest levels of availability and reliability of all our websites.
- Play a critical role in shaping the product & technical vision for the team while working closely with product, business, and engineering leadership across the company on a regular basis.
- Mentor and lead a world class group of engineers.
- Nurture the culture of innovation, experimentation and fail fast.
- Interact ,Co-ordinate and Partner with Walmart engineering teams across geographies to leverage expertise
What you'll bring:
8+ years in an infrastructure, systems, engineering or development environment delivering operational excellence to highly complex distributed systems.
Bachelor's Degree in Computer Science or a related field, or relevant work experience.
Strong and demonstrable incident management skills with relevant experience in an enterprise organization.
Experience and exposure working in a 24/7 operations support environment.
Ability to supervise the Site Reliability Operations team, mentor and provide guidance.
Expert verbal and written communication skills.
Methodical and systematic problem solving approach, combined with a solid awareness of ownership, initiative and drive.
Experience investigating, analyzing and troubleshooting large scale enterprise systems.
Experience administering Unix/Linux in a production environment.
Understanding of Unix/Linux systems from kernel to shell and beyond, taking in system libraries, file systems, and client-server protocols along the way.
Working knowledge of BASH, Python or other scripting languages
Experience working with and developing enterprise monitoring/tooling solutions like Grafana, Prometheus, Kibana, Splunk, Graphite, Dynatrace, catchpoint.
Working knowledge of one or more cloud technologies such as AZURE, GCP and OpenStack.
Working and technical expertise in K8 and microservice architectures.
Networking knowledge and understanding of network concepts, such as different protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing).
Demonstrate excellent judgement in decision making.
Strong focus on collecting and inferring metrics.
Excellent communication skills
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.
We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work
We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.
Benefits
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3years’ experience in software engineering or related area at a technology, retail, or data-driven company.
Option 2: 5 years’ experience in software engineering or related area at a technology, retail, or data-driven company.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Certification in Security+, GISF, CISSP, CCSP, or GSEC, Master’s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year’s experience leading information security or cybersecurity projects
Information Technology - CISCO Certification - CertificationPrimary Location...G, 1, 3, 4, 5 Floor, Building 11, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India
Top Skills
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
