Incubation Team Lead

Posted 3 Days Ago
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Karachi, Sindh
Mid level
Software
The Role
The Incubation Team Lead at Careem will manage a team of executives to drive sales strategy and improve customer experience. Responsibilities include team leadership, process compliance, strategy development with the Director of Sales, and driving overall KPI adherence. Proficiency in data analysis and CRM tools is also important.
Summary Generated by Built In

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Team

You will get to be part of a dynamic team composed of Careem veterans to new tigers who joined on a mission to build and propel Careem Food to become the market leader. We strive to embody our values of ownership, shooting to the moon, and being of service to customers, partners, colleagues, and captains. As a Sales Team Lead you will have the essential role of managing the team responsible for executing our sales strategy and vision by successfully signing and onboarding new partners and improving the customer experience through an increased restaurant supply for our customers.

What You’ll Do

Leadership and Team Management:

  • Lead, inspire, and manage the the team of executives to achieve ambitious targets
  • Provide guidance, training, and support to ensure the team's success and professional development
  • Drive overall KPI adherence

Process Driven and Organization

  • Build, monitor and enforce system and process compliance to enable KPI success
  • Collaborate with the Director of Sales to develop and implement effective strategies
  • Proficient in problem solving at scale
  • Creative as well as data driven
  • Create, implement and improve new and existing processes
  • Excellent communicator and presentation skills

What You’ll Need

  • 3-5 years of experience managing a commercial team with strong operational exposure
  • Record in launching a team, department or project is a plus
  • Proven track record of success in account management and team management
  • Track record in team transformations from strategy to management
  • Building a culture of high performance, momentum and joint sense of purpose
  • Food delivery/tech experience experience is a plus
  • Proficient in data analysis, excel, etc.
  • Experience with CRM tools

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
The Company
HQ: Dubai Media City, Dubai
5,583 Employees
On-site Workplace
Year Founded: 2012

What We Do

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million ride-hailing and delivery Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan. In 2019, Careem was acquired by Uber Technologies, Inc. In April 2023 we welcomed the global technology investor e& (formerly Etisalat) as a partner, following their investment in the Careem Everything App.

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