Sales & Incentive Compensation Analyst

POSITION SUMMARY: The Incentive Compensation Analyst role assists with administering sales commission plans for approximately 1,800 sales staff and annual incentive plans for approximately 5,500 management employees. This role supports calculation, verification, and approvals of monthly commission processing and annual incentive processing. This includes, but is not limited to, data processing and validation, troubleshooting, end user support, and on-going system maintenance. In addition to the day-to-day administration, the Incentive Compensation Analyst will frequently be asked to assist in projects related to process improvements, data integrity, and the end user experience. The Incentive Compensation Analyst is proactive in building relationships with sales and finance management and corporate customers, providing assistance as required.
PRINCIPAL RESPONSIBILITIES:

• Responsible for monthly, quarterly, and annual incentive compensation processing, including monthly/quarterly commission payments to approximately 1,800 sales staff and annual incentive payments for 5,400 managers in compliance with documented plans. This includes validation, analysis, and distribution of incentive compensation reports and payment. Serve as subject matter expert for system administration and reporting.

• Ensures that effective protocols and measures are in place to confirm accurate compensation payments and organizational compliance. Collaborates with stakeholders to develop appropriate processes for compensation plan governance.

• Drives effective use of the compensation system by proactively and collaboratively developing, standardizing, and improving processes and workflows around the system. 

• Understands sales processes and best practices to appropriately incentivize and reward desirable behaviors.

• Works closely with other Incentive Compensation team members, Sales Effectiveness, Finance, and vertical leaders on plan design, modeling, and policy matters related to sales commission plans.

• Provide ongoing standard and ad-hoc reports to assist analysis of historical, current, and prospective sales commission and incentive activity.

• Prepares and delivers communication, training, job aids, and SOPs for corporate and field staff on the incentive systems, plans, and policies.

• Builds deep relationships with the Sales Effectiveness team, sales and finance management and corporate stakeholders.

• Collaborates with the Director Compensation regularly to review responsibilities, open items and milestones.

• Other non-essential duties as assigned or may be necessary.

QUALIFICATIONS:

• Experience with Incentive Compensation software, i.e. Xactly Incent.

• Knowledge of quantitative and qualitative research methods.

• Intermediate to advanced Microsoft Excel skills (pivot tables, vlookups, etc.).

• Knowledge of compensation principles, specifically incentive plan design and analysis.

• Grasps concepts quickly and has good follow-through skills; adheres to timelines and follows through on challenges as they arise.

• Results oriented, being able to anticipate key issues and problems and come to resolution quickly.

• Analytical and organizational skills, ability to identify key milestones, goals, and objectives at the outset of any task and remain focused on attainment.

• Strong verbal and written communication skills; ability to effectively communicate to all levels of management, both internally and externally.

• Demonstrated ability and willingness to adjust and adapt to changing conditions.

• Proven ability to manage difficult customers; capable of diffusing challenging situations and sympathizing with the customer position.

MINIMUM REQUIREMENTS:

• 2 - 4 years of experience in Compensation, Finance, Sales Administration or related field, with exposure to incentive programs and systems.

• 4 - 6 years of experience in Compensation, Finance, Sales Administration or related field, with exposure to incentive programs and systems, preferred.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers’ expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Sustainability Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global