Company Description
Autohero is an online B2C retail platform for inspected, high-quality used cars at the best price. We provide access to a wide and daily changing assortment and offer private customers the opportunity to make their purchase entirely online.
Job Description
As a Sales Team Support Staff member, you will be the first point of contact for customers
reaching out to us. You will play a key role in ensuring a positive customer experience and
supporting the sales team by:
● Answering incoming phone calls professionally and courteously.
● Handling customer inquiries and requests efficiently or directing them to the appropriate
colleague.
● Providing basic information about our services.
● Maintaining customer records and logging relevant information in our CRM system.
Qualifications
We are looking for a colleague who:
● Dutch Speaking
● English as second language is preferred, but no obligation
● Has excellent communication skills, both verbal and written.
● Is customer-oriented with a positive, proactive attitude.
● Is stress-resistant and able to multitask in a dynamic environment.
● Has experience in customer service or a similar role (preferred).
● Is familiar with CRM systems or willing to learn.
● Is a team player but can also work independently.
Additional Information
What Do We Offer?
● A stimulating and collegial work environment.
● Opportunities for personal and professional development.
● A competitive salary and secondary benefits.
● The possibility to work from home after a successful probation period.
Top Skills
What We Do
AUTO1 Group is a multi-brand technology company that is building the best way to buy and sell cars. Our local European consumer brands, like wirkaufendeinauto.de, offer consumers the fastest and easiest way to sell their cars. Our merchant brand, AUTO1.com, is Europe's largest wholesale platform for car trading professionals. With our retail brand Autohero, we are using our technology, scale, and operational excellence to develop the best consumer experience for buying a car online. We operate in over 30 countries and achieved revenues of EUR 6.5 billion in 2022.
