Inbound Sales Development Representative (SDR)

About 3E:

We are a mission-driven company with the purpose to enable a safer, more sustainable world!

3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace & chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market.

Are you ready to shape the future? Come join us! 

About the Role:

We are looking for an entrepreneurial Sales Development Representative (SDR) to join our growing Commercial team.

As an inbound SDR, you will be responsible for following up with and qualifying leads generated through marketing channels like website forms, email subscriptions, or event registrations. You will engage via phone calls and emails to understand their needs and determine if they are a good fit for further sales interaction, ultimately converting Marketing Qualified Leads into Sales Qualified Leads to be handed off to our Business Development Executives. This role focuses on building rapport, uncovering pain points, and guiding prospects through the initial sales cycle while providing valuable feedback to the marketing team on lead quality.

If you are someone who is a self-starter, organized, speaks French, and is looking to grow your sales career with a global mission-driven organization, we would like to speak with you!  

What You’ll Do?:

• Initial contact: Engage with various lead types for both new logos and current customers in a thoughtful and timely fashion, adhering to follow-up SLAs and best practices. Reach out to leads through phone calls, emails, or other channels, initiate conversations and gather further information.
• Needs analysis: Understand the prospect's challenges, goals, and priorities to identify how the company's solution can address their needs.
• Lead nurturing: Schedule follow-up interactions to educate leads on the product/service and address any concerns.
• Sales qualification: Determine if a lead is ready to move forward to a sales demo or meeting with an Account Executive based on their level of interest and qualification criteria.
• CRM management: Accurately update the CRM system with lead information, interaction details, and qualification status, as well as market intelligence information about other solutions the prospect may be using.
• Handoff to sales: Book highly qualified discovery meetings with the correct sales rep and provide clear and concise information about qualified leads to the sales team to ensure a smooth transition. 
• Feedback loop: Collaborate with marketing to provide feedback on lead quality and campaign effectiveness. 
• Meeting KPIs and targets: You will be responsible for meeting KPIs for follow-up time, number and variety of follow-up attempts, conversion rate targets, a monthly meeting booking target, and handoff quality KPIs.
• Providing coverage for Europe: You will be responsible for lead follow-up coverage for Europe. As such you will need to be fluent in English and French at a minimum.

What Makes You A Great Fit?:

• At least 2 years of track record exceeding targets in a sales development, lead processing, or a similar role
• Proficient in the Microsoft Office suite and Salesforce
• Strong organizational and project management skills to manage multiple competing priorities
• Must be fluent in English and French

What is in it for you?

• Impactful Work: Every day, you’ll contribute to initiatives that protect people, safeguard products, and help businesses thrive for an industry-leading organization. 
• Collaborative Culture: Work alongside a team of dedicated professionals passionate about delivering excellence and innovation
• Career Growth: We will set you up for success with a hands-on training program to equip you with the skills you’ll need to accomplish results. Enjoy opportunities for professional development in an environment that celebrates creativity, flexibility, and results. 
• Unlimited Earning Potential: We offer a market-leading competitive incentive plan rewarding outperformance.

Disclosures:

3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation please send an email to [email protected]

Visit us at https://www.3eco.com/ 

Follow us at https://www.linkedin.com/company/3e-safer-world/

Privacy Policy and Candidate Privacy Notice

Agencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.