Company Description
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
Job Description
RESPONSIBILITIES:
- Administrate local import and export processes for commercial and NCG, incl. Port to DC, cross-country DC moves, and cross-border shipments (both store and online)
- Administrate efficient handling of customs formalities in cross-region trades
- Timely prepare and administrate entries for customs clearance and support compliance with global rules, standards and regulations set by Global Trade & Customs
- Support opportunities to optimize regional customs
and tax in line with local regulations and aligned with
Global Trade & Customs department and strategies - Communicate with customs and other regulators on a day-to-day operational basis
- Support in international transport matters (e.g. shipment tracing/monitoring, freight invoice reviewing etc.)
- Support initiatives/ projects with expertise
- Collaborate with Tax and Accounting, as needed, to ensure compliance with country requirements
COMPETENCIES:
- Knowledge of import and export processes in country across all types of cross-border flows
- Understanding of global Trade & Customs rules and regulations
- Overview on relevant market environment and cross-border trade relationships
- Knowledge of international forwarding
- Fluent in English and local language
- Good knowledge of common IT applications. SAP knowledge is a plus
- Coordination skills and “can do” attitude to effectively resolve day-to-day issues and drive smooth process support and admin.
- Ability to collaborate and co-create with others
- Agile mindset with a positive attitude to change and meaningful growth
- Inclusive and empathetic towards others whilst encouraging diversity
- Ability to understand your impact to others and contribution to the bigger picture.
PERFORMANCE METRICS:
- Import/Export Compliance
- Import/Export Processing time
- Import/Export Processing error and issue rate
- Hit rate on duty preference applications
KEY COLLABORATION PARTNERS:
- Imp./Ex. Manger
- Reg and DC Transport Manager
- Merchandising & Supply Planning
- Global Trade & Customs
- Tax & Accounting
- Customs Brokers (internal or external)
- Int. TSPs
Qualifications
MINIMUM CANDIDATE QUALIFICATIONS:
- Requires a minimum of a high school diploma, preferably a college diploma focused in Customs & International Trade
- CCS Certification preferred (Certified Customs Specialist)
- 2 - 4 years Imports/Exports experience or relevant logistics experience
- Strong knowledge and understanding of shipping documents, broker invoices and freight invoices
ROLE REQUIREMENTS:
- Working knowledge of Microsoft Office Suite (Excel in particular) and the ability to adapt to company specific systems
- Detail oriented, with strong organizational, analytical, time management, and interpersonal skills.
- Excellent written and verbal communication skills.
- Ability to work in a fast paced and dynamic environment.
- Ability to work as part of a team
- Strong in communicating and adapting methods based on circumstance
- Good knowledge of global standards of operating procedures, security, and sustainability
Additional Information
Additional Accountability: N/A
Job Status: Non-Exempt, Hourly
EEOC Classification: OFC
Last Updated: 6/1/2021
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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