Impact Manager

Posted 14 Days Ago
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Detroit, MI
Entry level
Edtech • Hospitality
The Role
The Impact Manager will lead a team of AmeriCorps members to support students in schools, focusing on leadership development and effective service delivery. Responsibilities include managing service interventions, monitoring student progression, analyzing data, and fostering partnerships within the educational community.
Summary Generated by Built In

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: 100% On-Site

Position Overview

City Year Detroit is seeking an Impact Manager (IM) who will lead and develop a team of 8-12 AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting all students to improve performance. Reporting to an Impact Director and working from a Detroit Public Schools Community District partner school, the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The IM is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Job Description

Responsibilities  

AmeriCorps Member Program Delivery and Experience

  • Lead, manage, and coach a team of 8 - 12 AmeriCorps members (between the ages of 18 - 25) to achieve service impact with students to reach their leadership development potential.  
  • Model leadership that reflects City Year's mission of advancing educational opportunities for all students and developing the next generation of leaders 
  • Effectively develop talent from within the corps for City Year and the larger education field, and lead AmeriCorps members to have a successful and rewarding year of service through their in-school service and a leadership development curriculum.  

Service Delivery and Impact 

  • Implement City Year’s Whole School, Whole Child Tier 1 (whole class) supports and Tier 2 (one-on-one and small group) interventions, ensuring AmeriCorps members are working with students, and monitoring progress. 

  • Develop and manage partnerships with school administration, teachers, and staff to ensure greater access to learning opportunities for all students are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students. 

  • Partner directly with the City Year Impact Coach to provide observation and coaching to AmeriCorps members to improve their student interventions. 

  • Conduct Student Progress Monitoring: 

  • Oversee collection and input of intervention and outcome data into City Year’s internal database. 

  • Track data of all students enrolled in City Year’s interventions to ensure dosage and student progress requirements are met. 

  • In partnership with the Impact Director and Impact Coach, analyze student-level data to strengthen overall service delivery at partner schools. 

  • Oversee AmeriCorps member-led school climate activities and organizational initiatives, including after-school programming. 

Service Partner Management

  • Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision-makers and stakeholders within the partner school.  

  • Partner closely with the school’s leadership team including the school’s City Year liaison.  

  • Manage the implementation of a school partnership agreement.  

Participation in Organizational Initiatives

  • Devote up to 10 days a year to AmeriCorps member recruitment interviews.  

  • Assist with site-wide designated events.  

Qualifications  

  • Demonstrated management experience required. 

  • Experience building and growing complex professional relationships with internal and external stakeholders in non-profit, social service, or educational settings. 

  • Experience and passion for managing young leaders, particularly early-workforce members of 18-25 year olds. 

  • City Year/AmeriCorps/Peace Corps experience is a plus. 

 A candidate must demonstrate proficiency in the following areas: 

 Team Leadership and Collaboration

  • Leverages various strengths of team members to achieve desired results. 
  • Coaches and empowers others to lead. 

  • Addresses and resolves team conflict swiftly and effectively. 

  • Problem Solving and Decision-Making 

  • Links problems and symptoms to identify underlying issues and focuses on addressing most critical, high-impact issues. 

  • Organizes appropriate information, expertise, and all perspectives for self and others to develop optimal solutions and manage decision-making. 

Communication

  • Excellent written and oral communication skills. 

  • Strong group facilitation and presentation skills. 

  • Ability to break down large concepts into teachable bits that others can internalize easily. 

Executes to Results

  • Strong attention to detail and proven organizational and project management skills. 

  • Ability to manage self and others. 

 

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.

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The Company
Chicago, Ilinois
2,904 Employees
On-site Workplace
Year Founded: 1988

What We Do

City Year helps students and schools succeed, while preparing the next generation of civically engaged leaders who can work across lines of difference. Diverse teams of City Year AmeriCorps members provide support to students, classrooms and the whole school. Schools that partner with City Year are up to two to three times more likely to improve in English and math assessments, and the more time students spend with AmeriCorps members, the more they improve on social, emotional and academic skills— skills that help students thrive in school and contribute to their community.

A proud member of the AmeriCorps national service network, City Year is supported by AmeriCorps, local school districts and private philanthropy. City Year partners with public schools in 29 communities across the U.S. and through international affiliates in the U.K. and South Africa.

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