Hyperion L2 Support Lead

Posted 6 Days Ago
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2 Locations
Expert/Leader
Information Technology • Consulting
The Role
The Hyperion L2 Support Lead is responsible for supporting Hyperion applications in an on-prem environment, proactively monitoring applications, handling user queries, performing bug-fixes, and scripting. They will work across production and non-production environments and may need to operate in rotational shifts.
Summary Generated by Built In

Hyperion L2 Support Lead1

  • ​1​0 years of experience as Hyperion ​L​2 & L3 Support in On-prem environment
  • Must have Skills-
  • Hyperion ​L​2 Support and Development tasks for on-prem components like ESSBASE, Planning,  FDMEE, HFM, DRM.
  • Proactive monitoring of all the applications across production & non-production environments to ensure availability and resilience
  • Start & Stop of ​r​undek jobs across all environments
  • ​Bug-fix in the existing code base as prioritized by Hyatt.
  • Work on issues/queries raised by users
  • Hands on experience in scripting - ​PowerShell and Python
  • Basic knowledge of Unix/Linux commands
  • Knowledge of other components like HFR, Calculation Manager, ODI
  • Experience on working in EPM Cloud environment ​(ARCS, FCCS etc.) will be an added advantage
  • Ready to work in rotational shifts: ​05:30am-​2​:30pm IST and ​2​:30pm-​1​1:30pm IST
  • Excellent communication skills
  • Good team player

Top Skills

Powershell
Python
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The Company
Salt Lake City, Kolkata
1,794 Employees
On-site Workplace
Year Founded: 2003

What We Do

A Trusted Partner for Every Digital Enterprise Bringing Value.

Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia.

Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions.

Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models.

At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements

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